Review summary
Customers frequently praise the rapid and timely delivery of their orders, noting prompt dispatch and arrival. Customer service is widely acknowledged as excellent, helpful, and knowledgeable. Customers value the advice and support offered, including product recommendations and setup help. Communication about orders and updates is generally appreciated. Products are generally described as reliable, correct, and easy to use. A few customers report negative experiences with customer service and mention a lack of updates regarding orders. There are also isolated complaints about specific products.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewstvcorner.com EN
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Great communication
Reply from tvcorner.com EN
Thank you for your kind feedback! We’re delighted to hear that you had a very good experience with our customer service. It was a pleasure assisting you, and we look forward to serving you again in the future
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Super fast despatch happy with the product only reason for 4 stars is because they didn’t reply to my message regarding à delivery problem with chronopodt
Reply from tvcorner.com EN
Thank you for your feedback.
We sincerely apologize for not replying sooner to your email regarding Chronopost, as we had to wait for the delivery to arrive before opening a formal claim with the carrier. It's been done and we did refund already
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Very good customer service
Reply from tvcorner.com EN
Thank you for your kind feedback! We’re delighted to hear that you had a very good experience with our customer service. It was a pleasure assisting you, and we look forward to serving you again in the future.” 😊
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Votre box c'est de la tricherie. La carte tivúSat est valable que pour les personnes vivant en Italie et jamais ailleurs.
Vous mentez aux gens.
Reply from tvcorner.com EN
La carte Tivùsat est bien activée par nos soins avant expédition. Une fois le décodeur installé, il suffit de réactiver la carte en ligne (avec son numéro), ou via un contact rapide (mail/téléphone) avec nos services.
Nous restons bien entendu disponibles pour vous accompagner dans la mise en service de votre équipement. En revanche, nous ne pouvons accepter des propos diffamatoires à l’égard de notre société.
Notre équipe est joignable du lundi au vendredi et se tient à votre disposition pour toute assistance. Nous vous invitons à nous contacter afin de résoudre votre situation dans un échange constructif et courtois.
Le service Client
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Quick delivery god price
Reply from tvcorner.com EN
Thank you so much for sharing your experience with TVCorner
The TVCorner team
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You are super for me.
You are the Best.
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Always with helpline available.
Always on time delivery. Reliable products & always there on the help line.
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Very bad service they have Very bad customer service as they never keep me updated on order progress. Could pay via normal way as I paypal or card etc. Order never been delivered. Avoid at all costs
Reply from tvcorner.com EN
Hello,
Thank you for your feedback. After reviewing your file, we would like to clarify that your order was never paid, and we did not receive any message from you requesting assistance or an alternative payment method. Without payment confirmation, we are unfortunately unable to process or ship an order.
Our customer service team is always available to help and offer different solutions when a payment issue occurs. Please feel free to contact us directly so we can assist you and finalize your order under the best possible conditions.
Kind regards,
The TVCrner team
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Arrived on time and was the correct product have not used as yet
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