sabina.com/en
Reviews:

1,706 total reviews   435 reviews in the last 12 months

4.69

Excellent

1,706 total reviews
435 reviews in the last 12 months

5
86 %
4
6 %
3
3 %
2
< 1 %
1
4 %

Review summary

Customers consistently praised the shop for its excellent pricing and value, noting that items were often more affordable than competitors. Many highlighted the authenticity and originality of the products, which increased their confidence when shopping. The wide variety and availability of products, including rare or hard-to-find items, was frequently appreciated. Reviewers also commended the secure and attractive packaging, as well as the ease of navigating the website. Customer service was generally described as helpful and responsive, and some customers valued the communication about order status and shipping updates. However, there were mixed experiences regarding delivery times, with some customers experiencing notable delays, particularly for international orders. Communication about order status and shipping updates was seen as an area needing improvement by some, especially those ordering from overseas. A few customers also mentioned slow replies or difficulty reaching customer support.

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Reviewssabina.com/en

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Community member 
1 Reviews
 Verified

This is an excellent product .

This is an excellent product which I have been using for long time.I could only thoroughly recommend Dior sauvage you would not be disappointed, give it a try.The product was well packed and arrived safely.The delivery time was a bit disappointing that would be my only criticism.Your prices are great thank you very much.Muchas Gracias.

Reply from sabina.com/en

Thank you so much for your wonderful review! It encourages us to keep giving our very best.
Community member 
1 Reviews
 Verified

First Time Customer

First off, I'm a customer from the US. Sabina was amazing to buy from, even with the uncertain macroeconomic landscape with import duties and tariffs. They included all charges upfront and made the process very simple and easy. I made an error with the address and they were quick to help me fix the problem even after they shipped the product. I highly recommend this business for their amazing customer service and great pricing!
Community member 
1 Reviews
 Verified
Beautifully packaged and in a sturdy box for travelling. The perfume itself is sealed with cellophane so that, as it was a gift, I could not open it and check it, but I have no reason to believe it is anything other than perfect

Reply from sabina.com/en

What a lovely review to receive! We’re especially pleased that the careful packaging gave you confidence when choosing the perfume as a gift. We hope the recipient loves it just as much!
Community member 
1 Reviews
 Verified

Great online shopping experience

I have a positive shopping experience - the goods took some time to deliver due to coming from EU but it arrived as expected, in perfect condition and for a great price. Normally am quite apprehensive towards the online shops and quite picky where I shop from but the price was irresistible and I am glad I picked Sabina. Great experience.
Community member 
1 Reviews
 Verified
Fantastic and quick service- being international that is quite a feat. Arrived to my door earlier than expected and in good condition. Overall, great experience. Saved money even with I international shipping as compared to anywhere in the US to buy the new fragrance.

Reply from sabina.com/en

Thank you so much for your lovely review! We’re delighted that you had such a positive experience with us. We truly appreciate your trust and hope to serve you again soon! 😊 💖
Community member 
1 Reviews
 Verified

An excellent on line perfume store

The advertised discount was across all perfumes and there were no tricks, such as sold out. Every perfume in every size was discounted. The shipment was quick and the package very sturdy.

Reply from sabina.com/en

Thank you so much for your wonderful review! It encourages us to keep giving our very best.
Community member 
1 Reviews
 Verified
They stocked what I was looking for at a reasonable price and gave quick dispatch to my order. Coming from Europe it took a few days to get here and it only arrived two days ago therefore I can’t rate the product yet. I would look at their site again for products not widely sold in the UK.

Reply from sabina.com/en

Thank you so much for your trust and support! We're thrilled to have been part of your experience.😊
Community member 
1 Reviews
 Verified

Delivery too longer than I expected.

Well I know the perfume already. It arrived in good condition and original and I like it. Initially the said 3 to 10day delivery, But the delivery took longer than I expected. I ordered on the 15th July, it arrived 28july, that's like 13days, just Spain to UK. It's good that I could track it. But I almost flagged it as scam to get a refund. Good thing I had some patience. At some point 5days no update. I emailed the store I go reply which is good.

Reply from sabina.com/en

Thank you for your patience and honest feedback. We’re glad your original perfume arrived safely. Delivery estimates are in working days, though UK customs may cause tracking pauses. We’ll continue working to make international deliveries clearer and smoother.
Community member 
1 Reviews
 Verified
I absolutely love Paco Rabanne Fame In Love! The scent is fresh, sweet and feminine without being overpowering. It has a beautiful fruity-floral vibe that’s perfect for everyday wear but still special enough for evenings out. The fragrance lasts really well on my skin and I always get compliments when I wear it. I got it on discount so the price was really good, amazing value for money! Delivery was also very fast which made the whole experience even better. The bottle is stunning and looks gorgeous on my dresser. I highly recommend it very happy with my purchase 💕✨
Community member 
1 Reviews
 Verified

very happy, thank you

arrived in UK relatively quickly. well packaged. easy to track parcel's journey. sample of a different CDG fragrance included which was a nice touch and felt personalized. thank you. good price too

Reply from sabina.com/en

Thank you for your excellent review. It motivates us to keep improving every day.
Community member 
1 Reviews
 Verified
I found out about your company website, from a Google search, I was looking for paco rabanne new one million night elixir, i couldn't find it anywhere, till I did a search, Google said your company ratings were high and trustworthy and trust pilot gave you a high rating, my only concern is that, there is no way to reach you, I live in the USA and you only have a customer service phone number and your country. The only chat A.I. bot. Kept saying I do not understand. It takes days before customer service sends you back a email message. So of the reviews from Google and trustpilot some customer's we're saying how they never received there package from you. How the carrier DHL says one thing. For me I am so glad I was the luckiest few that did received their package. But I dont see myself rolling the dice and placing another order from your company, sad to say, i see a lot of hard to find fragrances and new fragrances. But i don't want to take another chance. Thank you for my first and most likely last order.
Community member 
1 Reviews
 Verified
My bottle of Guerlain arrived in about a week. Considerably cheaper than on the Guerlain website. Many thanks.

Reply from sabina.com/en

Thank you for your trust. We look forward to welcoming you back soon!
Community member 
1 Reviews
 Verified
Everything from shopping, discounts and ease of checkout including shipping information was great. However, delivery took a little longer than expected

Reply from sabina.com/en

We're so pleased to hear that. Thank you, and we hope to see you again soon.
Community member 
1 Reviews
 Verified
Speedy delivery well packed and my daughter delighted with her perfume, Many thanks

Reply from sabina.com/en

Thank you for sharing your feedback. We're delighted everything went well. 💖
Community member 
1 Reviews
 Verified

Successful purchase

I was able to buy my favourite perfume Ô de Lancôme that I could not find elsewhere .

Reply from sabina.com/en

Reading messages like yours truly makes our day. Thank you for taking the time to share them.
Community member 
1 Reviews
 Verified

Good product but deceptive/buggy website interface

Chose euros as the currency but for some reason it changed to dollars and it didn't show that in the checkout. I was charged in dollars and paid exchange fees that I didn't ask for

Reply from sabina.com/en

Reviews like yours help us grow and improve. Thank you very much!
Community member 
2 Reviews
 Verified

Refund excellence

There was a problem with my order which the company should have picked up before sending out the product. However- they were wonderful at responding and refunding me swiftly and I applaud all those involved. Excellent customer service.
Community member 
1 Reviews
 Verified
A lovely shopping experience. A quality product at a great price. I was able to track the shipping nicely from Spain to Scotland. The order arrived on schedule. Nicely packaged. Thank you Sabina.
Community member 
1 Reviews
 Verified

Perfume order

All went well from order to delivery. Though there was a little bit of a wait it was very good service from this comoany

Reply from sabina.com/en

Thank you for placing your trust in us. We hope you enjoy your purchase.
Community member 
1 Reviews
 Verified
Competitive price; easy to order; arrived on time.. Faultless !

Reply from sabina.com/en

Thank you so much for your wonderful feedback! We’re delighted everything went perfectly and hope to welcome you back again soon 😊

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Contact

sabina.com/en

  • +34928721243
  • www.sabina.com/en
  • help@sabina.com
  • San Bartolomé De Tirajana - Las Palmas, ESP
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About

sabina.com/en

Perfumería Sabina was founded in 1973 as a shop specializing in perfumes. Over the years, the decisions to expand the business have made it a well-known brand in the Canary Islands, which is now makin...

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