Review summary
Customers consistently highlight the competitive and discounted prices as a major draw, and many are pleased with the careful, sturdy packaging that ensures products arrive in excellent or gift-ready condition. The quality and authenticity of products receive repeated praise, with satisfaction expressed for both common and hard-to-find items. Shoppers also appreciate the wide selection and the availability of rare or out-of-stock products, as well as the thoughtful inclusion of free samples or gifts. Customer service is generally regarded as responsive, helpful, and polite, contributing to a positive shopping experience. However, some customers express frustration with slow or delayed shipping, indicating that delivery times can be inconsistent. Additionally, a few customers mention slow replies or difficulty in reaching customer support, suggesting room for improvement in communication and support response times.
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How Trusted Shops prevents fake reviewsReviewssabina.com/en
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Verified
Good condition
Item arrived well packaged albeit a little later than expected, complimentary wash bag very nice
Reply from sabina.com/en
Thank you for sharing your experience! We're sorry for the slight delay, but it's lovely to know the extra gift was appreciated. Have a great day!
Verified
very happy, thank you
arrived in UK relatively quickly. well packaged. easy to track parcel's journey. sample of a different CDG fragrance included which was a nice touch and felt personalized. thank you. good price too
Reply from sabina.com/en
Thank you for your excellent review. It motivates us to keep improving every day.
Verified
Fast Delivery
Not only did they have my pretty rare perfume, but it was delivered in less than one week.
Reply from sabina.com/en
It's especially nice to know you found what you were looking for! Thank you for giving us a try and for leaving such a kind review. Best regards!
Verified
I found out about your company website, from a Google search, I was looking for paco rabanne new one million night elixir, i couldn't find it anywhere, till I did a search, Google said your company ratings were high and trustworthy and trust pilot gave you a high rating, my only concern is that, there is no way to reach you, I live in the USA and you only have a customer service phone number and your country. The only chat A.I. bot. Kept saying I do not understand. It takes days before customer service sends you back a email message. So of the reviews from Google and trustpilot some customer's we're saying how they never received there package from you. How the carrier DHL says one thing. For me I am so glad I was the luckiest few that did received their package. But I dont see myself rolling the dice and placing another order from your company, sad to say, i see a lot of hard to find fragrances and new fragrances. But i don't want to take another chance. Thank you for my first and most likely last order.
Verified
Berry good prices and fast shipping and samples they give every order nice compliments
Reply from sabina.com/en
Thank you very much for your lovely feedback! We truly appreciate your trust in Sabina and are delighted to have you as a customer. We hope to surprise you again with your next order! 😊
Verified
My bottle of Guerlain arrived in about a week. Considerably cheaper than on the Guerlain website. Many thanks.
Reply from sabina.com/en
Thank you for your trust. We look forward to welcoming you back soon!
Verified
Ordered Smoothly and for a good price
I love this flanker as it’s a creamier take on the OG
Reply from sabina.com/en
Sounds like you found a new favourite! 😊 Great to hear the ordering process was smooth, the price was right, and the fragrance itself lived up to expectations. Enjoy it!
Verified
Arrived within the 9 days it said it would arrive excellent service and price
Reply from sabina.com/en
Thank you very much for your feedback! We’re delighted that your order arrived on time and that you were happy with our service and prices.
Verified
Wife very happy with purchase. I will order again if there is a lot of sale
Reply from sabina.com/en
A happy wife sounds like a successful purchase! 😊 We’ll be delighted to welcome you back — and hopefully with another great deal waiting for you!
Verified
Everything from shopping, discounts and ease of checkout including shipping information was great. However, delivery took a little longer than expected
Reply from sabina.com/en
We're so pleased to hear that. Thank you, and we hope to see you again soon.
Verified
Great price and excellent delivery service.
Reply from sabina.com/en
Many thanks for your lovely feedback! It means a great deal to know you had a positive experience. Hope to see you again!
Verified
Speedy delivery well packed and my daughter delighted with her perfume, Many thanks
Reply from sabina.com/en
Thank you for sharing your feedback. We're delighted everything went well. 💖
Verified
Got the best price for tabac sahara by guerlain in Europe, however the delivery took nearly 2 weeks
Reply from sabina.com/en
Thank you for your feedback! 😊 We’re delighted you found Tabac Sahara at a great price. We’re sorry the delivery took longer than expected and hope to serve you again soon!
Verified
Great prices,fast delivery and quality products.
Reply from sabina.com/en
Thank you from the bottom of our hearts. Reviews like yours make all the effort worthwhile.
Verified
Successful purchase
I was able to buy my favourite perfume Ô de Lancôme that I could not find elsewhere .
Reply from sabina.com/en
Reading messages like yours truly makes our day. Thank you for taking the time to share them.
Verified
Excellent price
Verified
Very good products, fast delivery and a great service.
Reply from sabina.com/en
Thank you so much! 😊 We’re delighted you’re happy with our products, delivery and service. See you again soon!
Verified
Refund excellence
There was a problem with my order which the company should have picked up before sending out the product. However- they were wonderful at responding and refunding me swiftly and I applaud all those involved. Excellent customer service.
Verified
Good product but deceptive/buggy website interface
Chose euros as the currency but for some reason it changed to dollars and it didn't show that in the checkout. I was charged in dollars and paid exchange fees that I didn't ask for
Reply from sabina.com/en
Reviews like yours help us grow and improve. Thank you very much!
Verified
Quick and easy. Fast delivery. Competetive pricing.
Reply from sabina.com/en
Great to hear! Thank you for choosing Sabina and for sharing your experience. We hope to see you again soon!
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Contact
- +34928721243
- www.sabina.com/en
- help@sabina.com
- San Bartolomé De Tirajana - Las Palmas, ESP
About
Perfumería Sabina was founded in 1973 as a shop specializing in perfumes. Over the years, the decisions to expand the business have made it a well-known brand in the Canary Islands, which is now makin...
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