Review summary
Customers consistently praise the authenticity and quality of products received. Many express satisfaction with the overall service and recommend the shop. Packaging is frequently described as secure and protective, contributing to customer satisfaction. Regular updates and good communication about orders are also appreciated, and customers are happy to find rare or discontinued products. Some customers experience frustration over delivery delays and occasional stock shortages. A few mention a lack of clarity in communication regarding their orders.
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Verified
Excellent stock in discontinued products which are still much loved. Shipping does take a long time however all in perfect condition and happily available.
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Was a nervous when it said it was delivered but the next Day it arrived!
I had hoped for the Lavender Verveine but this will do.
Thank you.
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The delivery was very slow took too long… but over all good experience
The delivery was very slow took too long to deliver from the time I purchased online however I was receiving updates and it came in a very good way of packaging.
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Great service I was slightly intimidated, knowing that the item or the fragrance was coming from far far away great distance, and it arrived in the communication was outstanding. I will recommend a service to anyone.
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Happy to find perfume but surrpsied by shipping cost
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Great service, quick and always in touch. Shippy information great and helpful. Excellent all round.
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The item I ordered was not in the packaging shown on the site.
Reply from papique.com
Thank you for your feedback.
We are sorry that the packaging did not meet your expectations.
The product you received is authentic, brand new, and fully conforms to your order. Manufacturers may update the packaging or presentation of their products without prior notice, while the formulation and authenticity remain unchanged.
As stated in our Terms and Conditions, customers may receive the latest packaging or version supplied by the manufacturer.
We appreciate your feedback and hope you enjoy the product.
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Item arrived by post much earlier than predicted.
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I still haven’t received my package. I emailed last week for help with tracking. It said it arrived in Canada on the 15th, but no further information is showing. order #6565. Any information would be great
Reply from papique.com
Dear Hilary,
We have sent the latest tracking information for order **#6565** to your email address.
Your parcel has arrived in Canada and is continuing through the local delivery network. Tracking may not update again until it reaches the next processing centre or is handed to the local carrier.
The shipment has been arranged so that **you will not be required to pay additional import duties upon delivery**.
Kind regards,
Papique Customer Service
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Paperwork solution 4
The authenticity of the product and delivery time.
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Great Service
I had no problems receiving my order in a timely manner. Definitely recommend this company!
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Happy Shopper
Kept updated to progress of delivery of product every step of the way and was delivered in good condition. Perfect.