vinissimus.com/enReviews:
76 reviews in the last 12 months1,511 total reviews
Excellent
Top positive review
Aug 1, 2023
Verified review
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
Read more
Top negative review
Sep 22, 2023
Verified review
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Read more
Reviews for vinissimus.com/en
FB
Frederick B.
Algarve
Nov 21, 2023
Verified review
Glad you are delivering to Portugal again
It is the first time for a few years that I have ordered from you and I am glad to report all went wrll
Report review
Nov 14, 2023
Verified review
The Wine, the fast delivery and the in between updates regarding the order.
Report review
9 days ago
Verified review
Fast delivery and a Nice Sherry
Report review
5 days ago
Verified review
Delivered within 1 week, great
Report review
5 days ago
Verified review
Delivered quickly and on time
Report review
Oct 16, 2023
Verified review
Customer Service are excellent ensuring extra packaging. My first order suffered in transit until customer service stepped in to help, and have continued to do so.
Report review
Nov 3, 2023
Verified review
Fast and reliable service with a smile!
Always really quick delivery and we get a call asking if we are at home and telling us he’ll be there in 10 minutes. And he is! Couldn’t ask for more.
Report review
Nov 3, 2023
Verified review
Easy to order and delivery on time.
Great selection of wines and simple to order. Delivery on time and communication of process excellent
Report review
Oct 28, 2023
Verified review
Ordered online very simple arrived from Spain to uk in three days superb service
Report review
Sep 30, 2023
Verified review
The courier delivered the boxes to the house next door. We were in but he made no attempt to deliver to us. The people next door were not in do he left on their doorstep.
Report review
Sep 27, 2023
Verified review
Report review
Sep 13, 2023
Verified review
Report review
Sep 22, 2023
Verified review
Horrible! Wrong deliverability, shipped very late and bad client service/complaint service
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Report review
Sep 29, 2023
Verified review
Delivered to the wrong house
Report review
Sep 18, 2023
Verified review
No wine received
Report review
Sep 1, 2023
Verified review
Report review
Aug 1, 2023
Verified review
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
Report review
Aug 7, 2023
Verified review
Wine good, service from you good, delivery bad, they kept sending messages, including one for change of day, I filled it in because we were 200 miles from our house, next thing I get a message, saying, delivered and accepted by me! Impossible!
It was left outside the door , my neighbour saw it sat there in the rain and took it in.
Report review
Jun 8, 2023
Verified review
pedido facil , servicio rapido se apresuraron a informarme de un cambio de cosecha en uno de mis vinos.Me ofrecieron un cambios de vino si queria.En mi caso, la cosecha posterior fue satisfactoria El embalaje y la entrega por DHL son primera class por un conductor agradable y feliz.
Report review
Feb 13, 2023
Verified review
Excellent Service
Good service -very helpful on telephone. Keeps us provided with our favourite Spanish Vemut ! A pleasure doing business! Further using DHL for the deliveries is really good -as they are one of the few couriers who deliver as asked -to our flat front door!
Report review