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Top positive review
Aug 1, 2023
Verified review
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
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Reviews for vinissimus.com/en
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Sep 30, 2023
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The courier delivered the boxes to the house next door. We were in but he made no attempt to deliver to us. The people next door were not in do he left on their doorstep.
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Oct 16, 2023
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Customer Service are excellent ensuring extra packaging. My first order suffered in transit until customer service stepped in to help, and have continued to do so.
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Nov 3, 2023
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Fast and reliable service with a smile!
Always really quick delivery and we get a call asking if we are at home and telling us he’ll be there in 10 minutes. And he is! Couldn’t ask for more.
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Nov 3, 2023
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Easy to order and delivery on time.
Great selection of wines and simple to order. Delivery on time and communication of process excellent
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Jun 28, 2023
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Holiday wines now at home!
Safe delivery of Italian wines we tried on holiday in Bellagio. So far have only tried the Brolettino, tastes just as good as I remember!