vinissimus.com/en- Logo - reviews

vinissimus.com/en
Reviews:

67 reviews in the last 12 months1,531 total reviews  

4.61
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 1, 2023
 Verified review
All went accoding to plan, thank you. Some comments. I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out. The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking! The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins

Top negative review

Sep 22, 2023
 Verified review
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr. Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for vinissimus.com/en

Filter
 Sort by  
Relevance
(1)
(4)
Reset
Jan 29, 2024
 Verified review
First order took a week to deliver(we are one hour away from their warehouse) . Delivery was made with complete different wines...so they send the new order and pick up the old one. The new order was delivered today and guess what... They delivered the same wrong products as in the first delivery....I rest my case ....do not know how i can score my favorite wine
Report review
Sep 22, 2023
 Verified review

Horrible! Wrong deliverability, shipped very late and bad client service/complaint service

Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr. Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
Report review
LN
Leif N.
Borlänge
Jun 26, 2023
 Verified review

BAD

I got this mail from you: "Your order #2023-884473 has been delivered. We'd love to hear your opinion!" It has not been delivered!
Report review
Sep 29, 2023
 Verified review
Delivered to the wrong house
Report review
Sep 18, 2023
 Verified review
No wine received
Report review