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Top positive review
Aug 1, 2023
Verified review
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
Horrible! Will not order there anymore. I ordered on the 6th of september 6 bottles of wine for approx. 133 €. I ordered only wine that was in stock and available for immediate delivery. But Vinissimus shipped only 8 days after my order! Obviously their delivery availability is clearly not up-to-date. Though I asked several times, they never told me the SEUR shipping and tracking information and informed me finally - after 2 weeks - that SEUR can - due to "an incident" not deliver me. Very suspicious that they always refused to hand me the tracking link though I asked several times - before they always provided me with the tracking nr.
Never again! They are not reliable. Their availability status is completely incorrect and their custom service is really lousy!
All went accoding to plan, thank you.
Some comments.
I couldn't find paperwork in the packages that would allow me to check the contents so had to print one out.
The delivery man offered on package (12 bottles) and said that was all he had. I insisted there should be more an d he soon found the remaining package. Made me wonder about the situation had I signed for the delivery without checking!
The packaging is no doubt excellent at protecting the bottles but it is very dense and difficult to disassemble for placing in recyling bins
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Dec 25, 2023
Verified review
You warned me at the time of the order that due a shortage of stock part of the order would have to be delivered in January with a second delivery charge, if I was prepared to bear the cost, or otherwise the delayed element would be cancelled. I assented, because Papirusa is too good to forgo! When the delivery arrived the full quantity was there. I am looking forward to rememberig this Christmas through a relaxing haze of Manzanillia fumes!
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Jun 8, 2023
Verified review
pedido facil , servicio rapido se apresuraron a informarme de un cambio de cosecha en uno de mis vinos.Me ofrecieron un cambios de vino si queria.En mi caso, la cosecha posterior fue satisfactoria El embalaje y la entrega por DHL son primera class por un conductor agradable y feliz.
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Jun 7, 2023
Verified review
Trouble free process!
Easy to order on line. Efficient delivery ( via DHL) right to our door ( 11th floor flat). Kept informed of progress from Barcelona to here on frequent basis. Excellent packaging ensures safe arrival.
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Oct 16, 2023
Verified review
Customer Service are excellent ensuring extra packaging. My first order suffered in transit until customer service stepped in to help, and have continued to do so.
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Nov 3, 2023
Verified review
Fast and reliable service with a smile!
Always really quick delivery and we get a call asking if we are at home and telling us he’ll be there in 10 minutes. And he is! Couldn’t ask for more.
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Nov 3, 2023
Verified review
Easy to order and delivery on time.
Great selection of wines and simple to order. Delivery on time and communication of process excellent
Report review
Jun 28, 2023
Verified review
Holiday wines now at home!
Safe delivery of Italian wines we tried on holiday in Bellagio. So far have only tried the Brolettino, tastes just as good as I remember!
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