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Reviews for KALANGO | brazilian instruments | english
4.83
Excellent
Top positive review
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Dec 5, 2022
Verified review
I ordered a couple of cuica heads but was warned that the type that I ordered from the available list may not fit my cuica. Instead of selling the heads to me they told me to wait until they had the ones that they knew would fit my cuica would be in stock. They looked after me instead of trying to make an easy buck. Much appreciated and I look forward to the new stock of Artcelsior heads coming in.
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Top negative review
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Nov 26, 2022
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Still awaiting delivery after 9 days. Parcel is being held awaiting customs charges which I can’t do anything about
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Reviews for KALANGO | brazilian instruments | english
TE
Thomas Samba de Souza E.
Stockholm
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May 30, 2023
Verified review
Great shop!
Great shop, great service, fast deliveries! Overall very professional.
I'd like more sound examples in the product descriptions, that would be nice!
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Dec 5, 2022
Verified review
I ordered a couple of cuica heads but was warned that the type that I ordered from the available list may not fit my cuica. Instead of selling the heads to me they told me to wait until they had the ones that they knew would fit my cuica would be in stock. They looked after me instead of trying to make an easy buck. Much appreciated and I look forward to the new stock of Artcelsior heads coming in.
Answer by KALANGO | brazilian instruments | english
Dec 6, 2022
Hello, thank you so much for your kind comments, we're happy to hear your heads fit your cuica perfectly now, that's how it should be :)
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Feb 20, 2023
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worth the international purchase
Selection is great. The drums are gorgeous and very well manufactured. The communication is very clear and trustworthy. Even though it's an international purchase, it's better than what I can get here in the U.S. or even in Brasil. so I keep going back to Kalango.
Answer by KALANGO | brazilian instruments | english
Feb 22, 2023
Thank you for your raving review! We're really glad you like our range and service, wishing you Bom Carnaval and many happy Samba sessions! Chrissy
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Feb 15, 2023
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This company is a pleasure to deal with, they make buying instruments that are unavailable in the UK easy and communication is excellent .
I have bought several instruments and thoroughly recommend Kalango
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May 15, 2023
Verified review
Fast delivery and so happy with my new Cavaquinho!
Only minus is that DHL is partners with Post Nord in Denmark and they never deliver properly (which is not a critique of Kalango or DHL, but Post Nord)
DP
Dave P.
Hatfield
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Oct 25, 2022
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Perfect again.
Another complete on time dispatch and example of German efficiency only spoiled by the use of UK's Parcel force.
Make it easier to leave product reviews and we could sing your praises more.
Answer by KALANGO | brazilian instruments | english
Oct 25, 2022
Hi there and thank you for your awesome review! Sorry to hear Parcelforce didn't perform, many post services have staff shortages at the moment (even the German ones). Our apologies if this has caused any delays. You will receive a separate invitation for product reviewing in a bit, we look forward to your feedback!
Enjoy your new gear - Play Samba, Be Happy.
Best, Chrissy
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Jan 22, 2023
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A very quick and efficient company to use. Shipping from Germany to the UK is very quick and hassle free. Will definitely use again.
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Dec 29, 2022
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Great communication and rapid service
Parcel hasn’t arrived yet but communication was great and was dispatched quickly, will update when parcel arrives in the UK
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Oct 20, 2022
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Had trouble playing the DVD but package arrived in tact.
Answer by KALANGO | brazilian instruments | english
Oct 25, 2022
Dear customer, thank you for your feedback on this, if you are still experiencing problems with the DVD, please feel free to reach out to our customer care at info@kalango.com
Kind regards, Chrissy
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Nov 7, 2022
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Great service and expediency! Muito obrigado caralhos!
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May 9, 2023
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Friendly, efficient, great instruments!
Friendly, efficient, . Nothing to improve
RA
Regine A.
Berlin
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Feb 2, 2023
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Quality, sound, fast delivery
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Feb 12, 2023
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Tempo de entrega excelente
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Mar 7, 2023
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Always friendly and fast
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Dec 12, 2022
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Perfect transaction
LZ
Larry Z.
Santa Barbara
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Oct 14, 2022
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Great company!
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Feb 7, 2023
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fast & pro!
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Mar 10, 2023
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Feb 17, 2023
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Feb 11, 2023
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