Certificate for KALANGO | brazilian instruments | english

No. XD040BDEFF6FF0C2E61C8DB656AEAF9F8
 

Approved on
21/06/2012
Valid until
20/06/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for KALANGO | brazilian instruments | english



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 95 Trusted Shops reviews collected in the last 12 months.
In total, KALANGO | brazilian instruments | english has already collected 556 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/03/2019
Date of order
02/03/2019
14/03/2019
Superb service They respond very fast when there is a problem and solve it I am very satisfied and secure to do business with them
5.00
Excellent

Date of publication
13/03/2019
Date of order
06/03/2019
13/03/2019
Muito satisfeito. Chegou em perfeito estado. Atendimento pós vendas nota 1000
5.00
Excellent

Date of publication
26/02/2019
Date of order
28/01/2019
26/02/2019
great shop
5.00
Excellent

Date of publication
21/02/2019
Date of order
09/02/2019
21/02/2019
Great
5.00
Excellent

Date of publication
18/02/2019
Date of order
05/02/2019
18/02/2019
Its always a absolute pleasure buying good from Kalango. They are so dependable and products are always in A+ condition on arrival.
5.00
Excellent

Date of publication
11/02/2019
Date of order
28/01/2019
11/02/2019
Never had any problems with all of the orders. Perfect.
5.00
Excellent

Date of publication
09/02/2019
Date of order
30/01/2019
09/02/2019
Very happy for the Kalango service.

It would be better and important if the delivery service send me a notification with the time of the delivery (if not precise, at least a period, 8-11 am for exemple).
4.67
Excellent

Date of publication
31/01/2019
Date of order
21/01/2019
31/01/2019
Very fast process from ordering to shipping
5.00
Excellent

Date of publication
24/01/2019
Date of order
11/01/2019
24/01/2019
the download worked perfectly and the online lessons are of a really superior quality. Thank you
5.00
Excellent

Date of publication
22/01/2019
Date of order
08/01/2019
22/01/2019
Great service
5.00
Excellent

Date of publication
13/01/2019
Date of order
06/01/2019
13/01/2019
Excellent quality & quick delivery to UK, also appreciated the updates from Kalango & DHL while out for delivery
5.00
Excellent

Date of publication
13/01/2019
Date of order
03/01/2019
13/01/2019
Any order has been outstanding and customer service excellent in all ways. Very quick to respond to questions and more than helpful with any questions I've had about instruments we are just learning about ourselves. Very grateful a drum teacher turned us onto your website otherwise we would never be able to enjoy these amazing instruments. May Brazil, it's music and Democracies Thrive.
5.00
Excellent

Date of publication
13/01/2019
Date of order
28/11/2018
13/01/2019
amazing selection, excellent service
5.00
Excellent

Date of publication
12/01/2019
Date of order
30/12/2018
12/01/2019
Great quality and customer service. Adore the panderio it looks exactly as the picture shows and sounds even better! I decided to buy this one because its light weight and most of the time I find nylon panderios to be too heavy to play for extended amounts of time. Very pleased, would recommend!
5.00
Excellent

Date of publication
09/01/2019
Date of order
29/12/2018
09/01/2019
Very fast and reliable service. I received what i ordered very quickly and in perfect conditions.
5.00
Excellent

Date of publication
08/01/2019
Date of order
22/12/2018
08/01/2019
Great but some delivery delays..
4.33
Good

KALANGO | brazilian instruments | english replies: 09/01/2019
Sorry the carriers are making you wait. Your order came in during the xmas holidays and was shipped immediately after. Don’t forget the New Years days are also holidays in most of Europe and a slight delay can be expected. Our customer service will be in touch.

Date of publication
08/01/2019
Date of order
28/12/2018
08/01/2019
Great products and outstanding service
5.00
Excellent

Date of publication
08/01/2019
Date of order
18/11/2018
08/01/2019
Thank you, very fast service
5.00
Excellent

Date of publication
03/01/2019
Date of order
24/12/2018
03/01/2019
The best online selection of Brasilian percussion instruments. Great customer service. Delivery could be faster and use BETTER PACKAGING.
4.67
Excellent

KALANGO | brazilian instruments | english replies: 04/01/2019
dear customer, thank you for your feedback Delivery times to non-EU countries strongly depend on the customs of your country, especially around the xmas holidays they might take longer than usual, sorry they made you wait; customs procedures are not up to us. All orders are carefully prepared for protected shipment in environmentally friendly packaging.

Date of publication
21/12/2018
Date of order
07/12/2018
21/12/2018
All perfectly done. Quick delivery. Instrumnents perfectly packed.
Instruments very nice looking and very good quuality.
A little bit too expensive delivery costs to Poland (at least in my opinion). The rest was perfectly done.
Thank you.
4.67
Excellent

Date of publication
21/12/2018
Date of order
07/12/2018
21/12/2018
Very pleased with purchases, excellent response to queries
4.67
Excellent

Date of publication
14/12/2018
Date of order
04/12/2018
14/12/2018
Amazing delivery time even though from Germany ( still waiting for other things ordered in October/November, thankyou
4.67
Excellent

Date of publication
07/12/2018
Date of order
27/11/2018
07/12/2018
Always a pleasure everyone timely and very helpful with any questions. Beautiful instruments FANTASTIC
5.00
Excellent

Date of publication
01/12/2018
Date of order
20/11/2018
01/12/2018
Excellent customer service when delivery was not showing on update
5.00
Excellent

Date of publication
29/11/2018
Date of order
21/11/2018
29/11/2018
Just faultless
5.00
Excellent

Date of publication
29/11/2018
Date of order
04/11/2018
29/11/2018
The pandeiro, it's case, and the DVD are well made, very solid, and it sounds good. They arrived quickly and are as described. Highly recommended.
5.00
Excellent

Date of publication
27/11/2018
Date of order
20/11/2018
27/11/2018
Goede service snelle levering
5.00
Excellent

Date of publication
23/11/2018
Date of order
15/11/2018
23/11/2018
Brilliant, drum arrived quickly in extremely secure packaging. I’d definitely order again from Kalango
5.00
Excellent

Date of publication
20/11/2018
Date of order
08/11/2018
20/11/2018
Drum was well packaged and delivery was extremely quick, cant fault them at all
5.00
Excellent

Date of publication
15/11/2018
Date of order
03/11/2018
15/11/2018
Quick helpful advice via email
5.00
Excellent

Date of publication
11/11/2018
Date of order
01/11/2018
11/11/2018
Perfect
5.00
Excellent

Date of publication
11/11/2018
Date of order
26/10/2018
11/11/2018
Fast delivery
5.00
Excellent

Date of publication
09/11/2018
Date of order
28/10/2018
09/11/2018
Super quick delivery, and the items were all very safely packaged, which I was very pleased with
5.00
Excellent

Date of publication
04/11/2018
Date of order
24/10/2018
04/11/2018
I bought it for my Yamaha Hipgig set which original bag unable to find. Original last for 10 years, like 300 gigs, I'm curious abour this one, but it seems good quality.
5.00
Excellent

Date of publication
18/10/2018
Date of order
05/10/2018
18/10/2018
Great products, fair pricing, swift delivery.
Nice to communicate with.
5.00
Excellent

Date of publication
14/10/2018
Date of order
04/10/2018
14/10/2018
everything fine
Nice percussion instrument, good sound; i'll be back
5.00
Excellent

Date of publication
10/10/2018
Date of order
22/12/2016
10/10/2018
Great instruments
5.00
Excellent

Date of publication
08/10/2018
Date of order
08/10/2018
08/10/2018
Have dealt with on several occasions..never disappointed...
5.00
Excellent

Date of publication
08/10/2018
Date of order
27/09/2018
08/10/2018
Legend delivery time legend box
5.00
Excellent

Date of publication
05/10/2018
Date of order
18/09/2018
05/10/2018
It was a bit difficult to find them but, Kalango is the best... I lake that sale... I have my repinique in house, I say thank you... and way for sale more instruments, am happy you are my life become havening he lovening..... thanks again...
5.00
Excellent

KALANGO | brazilian instruments | english customer reviews

KALANGO | brazilian instruments | english

Herre you'll find all Brazilian percussion needed.

KALANGO | brazilian instruments | english was certified by Trusted Shops on 21/06/2012.

We are KALANGO! Being musicians ourselves, we have become more and more addicted to the world of African and Brazilian percussion instruments within the last 30 years. The beauty and diversity of the typical drums, bells and rattles we discovered on many of our trips to Africa and Brazil has downright spellbound us.

 In 2002, we decided to start KALANGO, an internet shop specialized in Brazilian percussion instruments. Our experience, gained over many years of travelling throughout Brazil, helped to make our dream come true. It has always been and still is of great importance to us, that we not only offer instruments from large established producers in our constantly growing assortment, but especially keep a space for small, creative, unknown workshops of authentic instruments, which we often discover whenever we are on the roads of Brazil. KALANGO is our passion, and as we are also musicians, our passion and identification with our products is the best guarantee that we´ll keep eyes and ears wide open to continue surprising you with new authentic intruments of Brazil´s rich, innovative and beautiful music culture.

Contact
Krottenbach 2
84367 Tann
Germany
Tel: 08572963571
Fax: 08572 963572
ts@kalango.com
KALANGO | brazilian instruments | english
Owner
Kalango GmbH
Krottenbach 2
84367 Tann
Germany
Trade register
Amtsgericht Landshut HRB 10530
Authorized representative
Thomas Müller-Stoy
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with KALANGO | brazilian instruments | english in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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