Certificate for KALANGO | brazilian instruments | english

No. XD040BDEFF6FF0C2E61C8DB656AEAF9F8
 

Approved on
21/06/2012
Valid until
20/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for KALANGO | brazilian instruments | english



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 79 Trusted Shops reviews collected in the last 12 months.
In total, KALANGO | brazilian instruments | english has already collected 604 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
31/10/2019
Date of order
21/10/2019
31/10/2019
Great stuff
5.00
Excellent

Date of publication
31/10/2019
Date of order
21/10/2019
31/10/2019
Everything was O.K.
5.00
Excellent

Date of publication
25/10/2019
Date of order
12/10/2019
25/10/2019
as always very good
4.67
Excellent

Date of publication
24/10/2019
Date of order
14/10/2019
24/10/2019
verry satiisfied
4.00
Good

Date of publication
24/10/2019
Date of order
14/10/2019
24/10/2019
Happy
4.00
Good

Date of publication
19/10/2019
Date of order
09/10/2019
19/10/2019
Amazingly quick delivery from EU to UK. Excellent.
5.00
Excellent

Date of publication
19/10/2019
Date of order
08/10/2019
19/10/2019
Very helpful comms, in english for my convenience. Great quality products, and speedy delivery.
I'm happy.
5.00
Excellent

Date of publication
11/10/2019
Date of order
27/09/2019
11/10/2019
No problems
4.00
Good

Date of publication
03/10/2019
Date of order
20/09/2019
03/10/2019
satisfied
3.67
Good

Date of publication
26/09/2019
Date of order
14/09/2019
26/09/2019
great
5.00
Excellent

Date of publication
12/09/2019
Date of order
01/09/2019
12/09/2019
PERFECT
5.00
Excellent

Date of publication
09/09/2019
Date of order
29/08/2019
09/09/2019
Great shop to buy brazilian instruments, HAppy with my purchased and I highly recommended to anyone.
5.00
Excellent

Date of publication
01/09/2019
Date of order
22/08/2019
01/09/2019
The drum etc arrived at my door exactly within the delivery timeslot described. Everything arrived in good condition and well packed. Drum slightly larger diameter than I'd expected and needed tuning up to make it playable (but that's to be expected with a natural skin and rope tuning.). Robust carry bag looks up to the job.
5.00
Excellent

Date of publication
24/08/2019
Date of order
14/08/2019
24/08/2019
Great customer service. Helped me out when I ordered the wrong stuff. Good quality and quick delivery.
5.00
Excellent

Date of publication
23/08/2019
Date of order
13/08/2019
23/08/2019
Really helpful people. I messed up my order and they helped me to sort it out. Delivered quickly. Great company.
5.00
Excellent

Date of publication
25/07/2019
Date of order
15/07/2019
25/07/2019
excellent
5.00
Excellent

Date of publication
18/07/2019
Date of order
08/07/2019
18/07/2019
Friendly and quick service as always
5.00
Excellent

Date of publication
18/07/2019
Date of order
08/07/2019
18/07/2019
Package come in time
5.00
Excellent

Date of publication
08/07/2019
Date of order
26/06/2019
08/07/2019
The Shiping box was a litlle bit danificated
5.00
Excellent

Date of publication
09/06/2019
Date of order
29/05/2019
09/06/2019
Quick Transaction :-)
5.00
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
Just got the Marcelo Pizzott Pandiero, what a fantastic instrument, lovely skin, lightweight and sounds incredible even with me playing it.
A big thank you to all at Kalango you offer a great service and customer care, will definitely shop from you again.
5.00
Excellent

Date of publication
31/05/2019
Date of order
18/04/2019
31/05/2019
The go to place for Brazilian percussion
5.00
Excellent

Date of publication
28/05/2019
Date of order
13/05/2019
28/05/2019
Very easy to use, quick delivery fast response to questions
5.00
Excellent

Date of publication
28/05/2019
Date of order
05/05/2019
28/05/2019
Excellent service all round, very fast and efficient delivery.
5.00
Excellent

Date of publication
16/05/2019
Date of order
16/05/2019
16/05/2019
The delivery was fast and the company provided all the information needed for a great custom service experience. I am very satisfied with the product and would gladly recommend it to anyone who is looking for a berimbau bag.
5.00
Excellent

Date of publication
16/05/2019
Date of order
06/05/2019
16/05/2019
all ok, as usual
5.00
Excellent

Date of publication
11/05/2019
Date of order
01/05/2019
11/05/2019
Efficient and fast
5.00
Excellent

Date of publication
06/05/2019
Date of order
13/04/2019
06/05/2019
13.04.2019 I ordered and payed for a cuica skin in wood rim, 9,5".(order 48952). I still haven´t got it delivered to my address in Sweden. I´m a dedicated cuica player since 35 years and play with different groups u.a. London School of Samba and I really need this cuica head. Mind you, the Mail parcel service in Sweden - Post Nord - very often gets complaints about poor service or lost parcels.
1.00
Very Poor

KALANGO | brazilian instruments | english replies: 09/05/2019
Dear customer, thank you for your feedback. There were 4 unsuccessful delivery attempts in your tracking. The tracking is the notication! If you are not available at the delivery address, please use our option for an alternative shipping address for future orders. However, we hope you will enjoy your product, now that the 5th delivery attempt was successful ;)

Date of publication
03/05/2019
Date of order
21/04/2019
03/05/2019
Every order is PERFECT big THANK YOU
5.00
Excellent

Date of publication
03/05/2019
Date of order
02/04/2019
03/05/2019
Excellent as always.
5.00
Excellent

Date of publication
02/05/2019
Date of order
21/04/2019
02/05/2019
The item arrived in perfect condition. The cavaquinho is amazing, I love Rozini instruments.
5.00
Excellent

Date of publication
02/05/2019
Date of order
19/04/2019
02/05/2019
Great-thank you
5.00
Excellent

Date of publication
24/04/2019
Date of order
03/04/2019
24/04/2019
Smooth transaction, prompt response.
5.00
Excellent

Date of publication
23/04/2019
Date of order
11/04/2019
23/04/2019
YES IT's OK
5.00
Excellent

Date of publication
23/04/2019
Date of order
09/04/2019
23/04/2019
Excellent
5.00
Excellent

Date of publication
18/04/2019
Date of order
05/04/2019
18/04/2019
I am very satisfied with the fast and complete delivery of the things ordered. I recommended the band that we buy all our needed instruments and accesories from you.
5.00
Excellent

Date of publication
12/04/2019
Date of order
23/02/2019
12/04/2019
Everything is extremely professionally packed, shipping costs are fair, and shipping time exceeded expectations. Very knowledgeable sellers overall.
5.00
Excellent

Date of publication
10/04/2019
Date of order
09/02/2019
10/04/2019
With over 15 years dealing with the Kalango team they have always been courteous, knowledgeable and the service prompt. I am happy to recommend them.
5.00
Excellent

Date of publication
10/04/2019
Date of order
24/03/2019
10/04/2019
Fast and good
5.00
Excellent

Date of publication
10/04/2019
Date of order
03/02/2019
10/04/2019
Thank you for the good service.
5.00
Excellent

KALANGO | brazilian instruments | english customer reviews

KALANGO | brazilian instruments | english

Herre you'll find all Brazilian percussion needed.

KALANGO | brazilian instruments | english was certified by Trusted Shops on 21/06/2012.

We are KALANGO! Being musicians ourselves, we have become more and more addicted to the world of African and Brazilian percussion instruments within the last 30 years. The beauty and diversity of the typical drums, bells and rattles we discovered on many of our trips to Africa and Brazil has downright spellbound us.

 In 2002, we decided to start KALANGO, an internet shop specialized in Brazilian percussion instruments. Our experience, gained over many years of travelling throughout Brazil, helped to make our dream come true. It has always been and still is of great importance to us, that we not only offer instruments from large established producers in our constantly growing assortment, but especially keep a space for small, creative, unknown workshops of authentic instruments, which we often discover whenever we are on the roads of Brazil. KALANGO is our passion, and as we are also musicians, our passion and identification with our products is the best guarantee that we´ll keep eyes and ears wide open to continue surprising you with new authentic intruments of Brazil´s rich, innovative and beautiful music culture.

Contact
Krottenbach 2
84367 Tann
Germany
Tel: 08572963571
Fax: 08572 963572
ts@kalango.com
KALANGO | brazilian instruments | english
Owner
Kalango GmbH
Krottenbach 2
84367 Tann
Germany
Trade register
Amtsgericht Landshut HRB 10530
Authorized representative
Thomas Müller-Stoy
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with KALANGO | brazilian instruments | english in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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