KALANGO | brazilian instruments | englishReviews

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KALANGO | brazilian instruments | english- Logo - reviews
KALANGO | brazilian instruments | english- Logo - reviews

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KALANGO | brazilian instruments | english - Herre you'll find all Brazilian percussion needed.

We are KALANGO! Being musicians ourselves, we have become more and more addicted to the world of African and Brazilian percussion instruments within the last 30 years. The beauty and diversity of the typical drums, bells and rattles we discovered on many of our trips to Africa and Brazil has downright spellbound us.

 In 2002, we decided to start KALANGO, an internet shop specialized in Brazilian percussion instruments. Our experience, gained over many years of travelling throughout Brazil, helped to make our dream come true. It has always been and still is of great importance to us, that we not only offer instruments from large established producers in our constantly growing assortment, but especially keep a space for small, creative, unknown workshops of authentic instruments, which we often discover whenever we are on the roads of Brazil. KALANGO is our passion, and as we are also musicians, our passion and identification with our products is the best guarantee that we´ll keep eyes and ears wide open to continue surprising you with new authentic intruments of Brazil´s rich, innovative and beautiful music culture.
Contact
Kalango GmbH
Krottenbach 2
84367 Tann
Germany
Trade register
Amtsgericht Landshut HRB 10530
Authorised representative
Thomas Müller-Stoy

Reviews for KALANGO | brazilian instruments | english

4.73/5.00
Excellent
How is the rating calculated?

46 reviews in the last 12 months

85 %
11 %
3 stars
0 %
2 %
2 %
667 total reviews

What other customers say about their experience with KALANGO | brazilian instruments | english

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1 month ago
Delivery took a little longer, perhaps due to the effects of Covid-19, but the product is very satisfactory. Thank you.
 Verified review|
1 month ago
Before my purchase Kalango didn't answered my emails. However after my purchase they answered right away. The instrument was bit over priced and had some flaws to it that shouldn't have been. It's good however that they import these instruments that otherwise can be hard to find in Europe.
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KALANGO | brazilian instruments | english- Logo - reviews
KALANGO | brazilian instruments | english- Logo - reviews
Answer by KALANGO | brazilian instruments | english
1 month ago
dear customer, thank you for your feedback! I am sorry to hear there was a communication issue. We answer all our emails daily on week days, in addition, we are also reachable on the page live chat, on Facebook messenger and Insta. I see there has been lots of email contact with my colleague, if there's still anything we can assist you with, please let us know. Enjoy your new gear! Chrissy
2 months ago
My order arriver in time and perfect status.
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2 months ago
Delivery was fast Goods are great Never talked to the customer service
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KALANGO | brazilian instruments | english- Logo - reviews
KALANGO | brazilian instruments | english- Logo - reviews
Answer by KALANGO | brazilian instruments | english
2 months ago
Thanks! We are here if you ever needed us :)
2 months ago
service was good
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3 months ago
Sadly my order never arrived despite 2 attempts by Kalango due to the current Covid situation. Chrissy has been most helpful but alas I have to cancel my order.
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KALANGO | brazilian instruments | english- Logo - reviews
KALANGO | brazilian instruments | english- Logo - reviews
Answer by KALANGO | brazilian instruments | english
3 months ago
hi there, aww that is so sad and I'm incredibly sorry! Covid has made things really difficult for us this year, in particular now that the freight regulations to the UK are temporarily on hold. Thank you for the kind contact and I hope when things loosen up we can welcome you in our store again and finally get that surdo shipped! Happy Christmas and a healthy 2021! Chrissy
3 months ago
Really good
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3 months ago
Great selection and service,thanks!
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3 months ago
Fast and professional
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3 months ago
Used Kalango for a Christmas present this year, because I used them last year and the service was excellent. The products were good, the website easy to use (important for a person of advancing years) and they kept in touch and notified me of what was going on every step of the way. Looking forward to using them again.
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4 months ago
Excellent service and swift delivery!
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5 months ago
Very good and nice sticks
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5 months ago
everything arrived puncutally
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5 months ago
Overall, happy with the gear and service, with the exception of the wooden-handled 3-prong beater (A526022), which broke within 30 minutes of use. Looking at the remains of the beater it is hardly a surprise that they break. A band member told me he had the exact same experience with the same model of beater previously. We'd strongly advise that this beater is withdrawn from sale. They're crap.
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KALANGO | brazilian instruments | english- Logo - reviews
KALANGO | brazilian instruments | english- Logo - reviews
Answer by KALANGO | brazilian instruments | english
5 months ago
Hi there, thank you for your honest feedback, we're sorry to hear you had an issue with one of our beater models. Our customer service will be in touch, please provide us with a photo of the damage so we can offer you a solution.
5 months ago
perfect !
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5 months ago
brilliant company, great products, thanks again
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6 months ago
Got what I ordered (arames for berimbau) quickly delivered. I'm in the UK and Kalango is in Germany. Happy with the one arame I've used so far.
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6 months ago
Thank you.
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6 months ago
Quick deliveries and superior support!
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6 months ago
Super fast delivery, excellent products and service!
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