ifolor.ch/en
Reviews:

187 reviews in the last 12 months494 total reviews  

4.63
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Nov 7, 2023
 Verified review
I use ifolor for the A3 size calendars and photo books. I always find the quality excellent. In the calendar there are limits to size and layout of the photos. I would prefer a little more creative freedom ( which you get when doing the books) but apart from that, they always turn out lovely.

Top negative review

Oct 1, 2023
 Verified review
The system itself. You hardly can change or choose anything on the site. Eg. You can’t change the order or pages. At the end it finally says you have so many pictures & pages- that’s what you have to pay. It’s set up to get the most out of you. There are other providers who give you more choices, better service and better quality over all.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for ifolor.ch/en

Filter
 Sort by  
Relevance
(5)
(4)
(6)
Reset
Feb 27, 2024
 Verified review
one week and still waiting for two photos!
Report review
Answer by ifolor.ch/en
Feb 28, 2024
Dear ifolor customer. Thank you for your feedback. We have already contacted you about this by e-mail. Kind regards. Your ifolor team
Jan 26, 2024
 Verified review
Ich habe das Produkt nicht erhalten. Wenn ich meine Bestellung verfolge, wird nur die Bestellung bestätigt. Ich habe ihnen eine E-Mail geschickt und keine Antwort erhalten.
Report review
Answer by ifolor.ch/en
Jan 29, 2024
Dear ifolor customer. Thank you for your feedback. We have already contacted you about this by e-mail. Kind regards. Your ifolor team
Jan 9, 2024
 Verified review

Rigid.

Could not accommodate some simple and important changes only ten hours after my order. I will get my cards elsewhere for the next years.
Report review
Answer by ifolor.ch/en
Jan 10, 2024
Dear ifolor customer. We welcome any suggestions from our customers so that we can continue to develop as a company. Please feel free to send us an e-mail with your feedback to service@ifolor.ch. Kind regards. Your ifolor team
Jan 10, 2024
 Verified review
Komisch wirkte die Lieferung mit über 10 Einzel Pakete. Hätte man nicht ein grösseres Paket für die Lieferung verwenden können?
Report review
Answer by ifolor.ch/en
Jan 11, 2024
Sehr geehrter ifolor Kunde. Vielen Dank für Deine Bewertung. Wir wünschen Dir viel Freude mit Deiner Bestellung. Gerne möchten wir uns für Deine Anregung bedanken und werden diese an die entsprechende Abteilung weiterleiten. Freundliche Grüsse, Dein ifolor Team
Jan 26, 2024
 Verified review
Report review
Answer by ifolor.ch/en
Jan 29, 2024
Dear ifolor customer. Thank you for your feedback. We have already contacted you about this by e-mail. Kind regards. Your ifolor team
Oct 1, 2023
 Verified review
The system itself. You hardly can change or choose anything on the site. Eg. You can’t change the order or pages. At the end it finally says you have so many pictures & pages- that’s what you have to pay. It’s set up to get the most out of you. There are other providers who give you more choices, better service and better quality over all.
Report review
Answer by ifolor.ch/en
Oct 2, 2023
Dear ifolor customer. We recommend that you download our ordering software for your next photo book and design it there. You have more and your own design options in the software. We will be happy to pass on your feedback to the relevant department. Kind regards, your ifolor team
Aug 4, 2023
 Verified review
Fehlendes Format Handy-Hüllen. Leider sind die Masse bei der Auswahl nicht angegeben, so dass ich Smartphone 21 angab anstatt Smartphone 21 FE 5 G. So sah ich erst später das falsche Mass. Ich habe jetzt bei einem anderen Anbieter bestellt.
Report review
Answer by ifolor.ch/en
Aug 9, 2023
Sehr geehrter ifolor Kunde. Gerne möchten wir uns für Ihre Anregung bedanken und werden diese an die entsprechende Abteilung weiterleiten. Freundliche Grüsse, Ihr ifolor Team
Dec 2, 2023
 Verified review

Uninstructive website

Unfortunately, the acrylic picture frame does not have a leg to stand on! Moreover, there was no indication on the website that my picture is smaller (length-wise) than the picture frame... only understood it after delivery :(
Report review
Answer by ifolor.ch/en
Dec 4, 2023
Dear ifolor customer. We welcome any suggestions from our customers so that we can continue to develop as a company. Please feel free to send us an e-mail with your feedback to service@ifolor.ch. Kind regards. Your ifolor team
Aug 24, 2023
 Verified review
Habe immer noch keine Tracking Nummer. Habe den Customer service kontaktiert aber es meldet sich niemand
Report review
Answer by ifolor.ch/en
Aug 30, 2023
Lieber ifolor Kunde. Vielen Dank für Deine Rückmeldung. Gerne haben wir dich diesbezüglich bereits per E-Mail kontaktiert. Freundliche Grüsse, Dein ifolor Team
Jun 5, 2023
 Verified review
Massively overpriced and I thought I had ordered a card but it was just a giant post card
Report review
Answer by ifolor.ch/en
Jun 7, 2023
Dear ifolor customer. We would like to thank you for your suggestion and will forward it to the appropriate department. Kind regards, your ifolor team
Dec 20, 2023
 Verified review
They take too long to deliver things!
Report review
Answer by ifolor.ch/en
Dec 21, 2023
Dear ifolor customer. Thank you for your feedback. We have already contacted you about this by e-mail. Kind regards. Your ifolor team
Dec 11, 2023
 Verified review
Mieux emballé les objets
Report review
Answer by ifolor.ch/en
Dec 12, 2023
Cher client ifolor. Nous vous remercions de votre réaction. C'est avec plaisir que nous vous avons déjà contacté par e-mail à ce sujet. Meilleures salutations. Votre équipe ifolor
Dec 26, 2023
 Verified review
Report review
Answer by ifolor.ch/en
Dec 27, 2023
Dear ifolor customer. We welcome any suggestions from our customers so that we can continue to develop as a company. Please feel free to send us an e-mail with your feedback to service@ifolor.ch. Kind regards. Your ifolor team
Dec 7, 2023
 Verified review
Report review
Answer by ifolor.ch/en
Dec 8, 2023
Dear ifolor customer. We welcome any suggestions from our customers so that we can continue to develop as a company. Please feel free to send us an e-mail with your feedback to service@ifolor.ch. Kind regards. Your ifolor team
Nov 27, 2023
 Verified review
Report review
Answer by ifolor.ch/en
Nov 28, 2023
Dear ifolor customer. We welcome any suggestions from our customers so that we can continue to develop as a company. Please feel free to send us an e-mail with your feedback to service@ifolor.ch. Kind regards. Your ifolor team