Review summary
Customers consistently praise the high quality of products, and many highlight the fast and reliable delivery as a strong point. The website and software are often noted for their ease of use. Product variety and customization options are appreciated by many, and packaging is generally considered protective and effective. Pricing is frequently seen as fair or attractive, especially when discounts are available. Some customers also find customer support to be helpful. However, a few customers express dissatisfaction with specific product outcomes or features, and some are frustrated by limitations, bugs, or outdated aspects of the website and software. There are also requests for even more product choices and greater creative freedom. Customer support is more often criticized for lack of responsiveness or unavailability. Some dislike specific charges or feel the quality does not always match the cost. Additionally, negative feedback has been received regarding the excessive use of small cartons in packaging.
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How Trusted Shops prevents fake reviewsReviewsifolor.ch/en
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Verified
No problems with the photos nor delivery. However, your ordering website could use an update. I had to call customer service because it had included a previous order with my current order, even though I "deleted" these photos.
In the end, I was told to delete my order & start again.
Reply from ifolor.ch/en
Dear ifolor customer, thank you for reviewing ifolor. We wish you lots of enjoyment with your personal photo product. Best regards, your ifolor team.
Verified
Efficient service and easy to uses online template
Great service, choice of online template. The editing of text is sometimes difficult but do-able. I recommend ifolor and happily to use again in the near future. I also strongly suggest to have desktop version for LINUX, as well, additional e-book service even after the printing.
Reply from ifolor.ch/en
Dear ifolor customer. Thank you very much for your evaluation. We hope you enjoy your order. We would like to thank you for your suggestion and will pass it on to the relevant department. Kind regards, your ifolor team
Verified
Best product for customized photo books. I’ve been using ifolor for over 20 years. Namely for albums , photo prints, personalized gifts. Ifolor was the first and best for customizable photo books. Intuitive tool to create and great quality products.
Areas to improve provide more create book covers. In the age of canva, has to be a way to offer more choices, templates. Also allow the ability to change book types with out having to recreate
Verified
Gandria con sfondo Monte Salvatore
La foto che ho scelto per un quadro era: Lago di Lugano con fondo il Monte Salvatore ed il paese di Gandria sulla destra. Il quadro 90x60. La foto era nitida e pulita, ottimo Lavoro.
Reply from ifolor.ch/en
Caro cliente ifolor, grazie per la tua valutazione. Siamo felici che tu abbia scelto un prodotto fotografico ifolor e ti auguriamo tanto piacere con il tuo ordine. Cordiali saluti, il team ifolor.
Verified
A bit boring with no little extras available to make the album special.
I liked the easy download to get photos. I've done my previous albums with photo box UK, they have so many different wall papers, little additions, all really fun to use from flags to airport stamps to fish and toys, great fun and so much more personal. So more variety please.
Reply from ifolor.ch/en
Dear ifolor customer. We would like to thank you for your feedback and will pass it on to the relevant department. Kind regards, Your ifolor Team
Verified
Great quality, fast delivery, quick and easy site to navigate and place your order.
I’ll certainly will use it again!
Thanks
Reply from ifolor.ch/en
Dear ifolor customer, thank you for your review. We are glad you chose an ifolor photo product and wish you lots of enjoyment with your order. Best regards, your ifolor team.
Verified
Quality and speed
I liked the quality and the fact that the delivery date was respected.
Reply from ifolor.ch/en
Dear ifolor customer, thank you for your review. We are glad you chose an ifolor photo product and wish you lots of enjoyment with your order. Best regards, your ifolor team.
Verified
Ihr solltet umweltschonender werden.
Ifolor hat nur kleine Kartons für den Versand. Auch bei grösseren Bestellungen haben sie alles in mehrere kleine Kartons verpackt. Manchmal kriege ich sogar 6 Päckli für eine einzige Bestellung! So viel Karton wird verschwendet dabei könnte man in grössere Kartons investieren!
Verified
Your product quality and variety is excellent. Calendars are super easy. But the software for using text can be improved. Especially on T shirts. And the Xmas cards took a bit long to arrive. We really enjoyed the puzzles- will be ordering those again!
Verified
Super fast delivery
Reply from ifolor.ch/en
Dear ifolor customer, thank you for taking the time to leave a review. We wish you lots of enjoyment with your photo product. Best regards, your ifolor team.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for taking the time to leave a review. We wish you lots of enjoyment with your photo product. Best regards, your ifolor team.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for reviewing ifolor. We wish you lots of enjoyment with your personal photo product. Best regards, your ifolor team.
Verified
His quality product and service
I really like the software and the options.
The speed with which you prepare and send order is exceptional
The quality of the product is high
Reply from ifolor.ch/en
Thank you for your review. We are glad you chose an ifolor photo product and wish you lots of enjoyment with your order. Best regards, your ifolor team.
Verified
quality and fast shipping
Reply from ifolor.ch/en
Dear ifolor customer, thank you for your review. We are glad you chose an ifolor photo product and wish you lots of enjoyment with your order. Best regards, your ifolor team.
Verified
Basically everything was GREAT!
Basically everything - format selection, order preparation, submission, timing, quality, pricing, delivery. Very satisfied with the entire transaction. Defitely not my last order.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for reviewing ifolor. We wish you lots of enjoyment with your personal photo product. Best regards, your ifolor team.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for your review. We wish you lots of enjoyment with your order. Best regards, your ifolor team.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for reviewing ifolor. We wish you lots of enjoyment with your personal photo product. Best regards, your ifolor team.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for taking the time to leave a review. We wish you lots of enjoyment with your photo product. Best regards, your ifolor team.
Verified
Reply from ifolor.ch/en
Dear ifolor customer, thank you for reviewing ifolor. We wish you lots of enjoyment with your personal photo product. Best regards, your ifolor team.