blacksocks.com/en/Reviews

: 32Good

4.47

Reviews for blacksocks.com/en/

32 verified reviews in the last 12 months

32 total reviews
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the most relevant positive review


3 days ago
Great service, speedy delivery. Just wish you had an internet page in Canada as it took me some time to get to your Swiss page to order. Th American page was no help at all, otherwise very happy with product and service.
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the most relevant critical review


Apr 9, 2023
very bad service this the 2nd time o order in one year and both orders not delivered ORDERED ONE MONTH BACK using swiss post service to deliver for other non european countries has been a failure they should use like other on line companies big companies like DHL EXPRESS AND ADD COST TO THE SERVICE still waiting blacksocks to refund my money ayed k
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Reviews for blacksocks.com/en/

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 Verified review
3 days ago
Great service, speedy delivery. Just wish you had an internet page in Canada as it took me some time to get to your Swiss page to order. Th American page was no help at all, otherwise very happy with product and service.
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 Verified review
May 6, 2023
I bought 7 pairs of merino wool socks in beautiful colors and i.m very pleased with this type of socks. I would like to see more sorts of colors 😊
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May 12, 2023
We’ll worth the extra Great socks, so comfy. We’ll worth the extra cost
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 Verified review
May 3, 2023
The delivery time was unacceptably long.
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Answer by blacksocks.com/en/
May 4, 2023
Thank you for taking the time to leave a review of your shopping experience with us. We are sorry to hear that the delivery time was longer than expected for your international order. Please accept our apologies for any inconvenience caused. While we strive to ensure timely delivery for all our customers, unfortunately, there can be unforeseen delays that are beyond our control. We will look into this matter further to see how we can improve our delivery times for international orders in the future. We value your feedback and would like to assure you that we are committed to providing the best possible service to our customers. If there is anything else we can do to make up for the delay, please do not hesitate to contact us. Thank you for your understanding and continued support.
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May 1, 2023
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11 days ago
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May 7, 2023
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Apr 5, 2023
I bought the men's business light as a gift and the socks doesn't fit the legs area. It wasn't stretchy enough to fit well in the legs when pulled up. Legs are normal size (or a size of a runner) and not skinny.
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Answer by blacksocks.com/en/
May 16, 2023
Thank you for taking the time to provide us with your feedback regarding the men's business light socks you purchased as a gift. We are sorry to hear that the socks did not fit well in the legs area and did not meet your expectations. We understand how important it is for our customers to have comfortable and well-fitting socks, and we apologize for any inconvenience this may have caused. Our men's business light socks are designed to fit most leg sizes, including runners. However, we recognize that everyone's body is unique, and there may be cases where our socks may not fit as well as expected. We would like to offer our assistance in resolving this issue. Please reach out to our customer service team at customer.service@blacksocks.com with your order number and the specific details of the problem you encountered. Our team will be happy to assist you to find the perfect socks for your need.
 Verified review
Apr 16, 2023
Ordered socks arrived promptly. Pleasure to unwrap parcel. Welcome letter bonus. Most comfortable socks ever.
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Apr 10, 2023
Great quality, fit and quick reliable delivery
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Apr 22, 2023
 
good quality, nice and easy ordering
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Apr 7, 2023
Good quality product. Good service
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Apr 7, 2023
a little less packaging please
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Apr 15, 2023
Excellent quality socks!
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Apr 16, 2023
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Apr 12, 2023
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Apr 5, 2023
 
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 Verified review
Apr 9, 2023
very bad service this the 2nd time o order in one year and both orders not delivered ORDERED ONE MONTH BACK using swiss post service to deliver for other non european countries has been a failure they should use like other on line companies big companies like DHL EXPRESS AND ADD COST TO THE SERVICE still waiting blacksocks to refund my money ayed k
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Answer by blacksocks.com/en/
Apr 11, 2023
We apologize for the inconvenience of your delivery. Unfortunately, the delivery to Jordan requires some special measures from our side. However, we are already in constant e-mail contact and try our best to deliver the socks to you. We have already refunded the money for your previous order.
 Verified review
Mar 9, 2023
Your socks are top notch. Your delivery is expedient. Your response to email inquires is 1 out of 3. I find this response rate to be unreliable and therefore disappointing.
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Answer by blacksocks.com/en/
May 4, 2023
Thank you for your positive feedback on our socks and expedient delivery. We are sorry to hear that our response rate to email inquiries did not meet your expectations. We apologize for any inconvenience this may have caused and assure you that we will do our best to improve our response rate in the future. We value your feedback and appreciate your business. Thank you for choosing our shop for your sock needs.
 Verified review
Mar 1, 2023
Love the long lasting products and i can always on the deliveries from Blacksocks.
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