it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

125 reviews in the last 12 months207 total reviews  

4.85
Excellent

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Includes Buyer Protection

Certified since: Jul 10, 2020
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it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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Jul 12, 2023
 Verified review
Fast administration and delivery, fair prices. Experienced, professional help.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 12, 2023
Thank you for your review. We are delighted that you found our administration and delivery to be quick and our prices to be fair. It is a pleasure to hear that the help you received was professional and experienced. We strive to always provide top-notch customer service and ensure that all of our clients are satisfied with their experience. Thank you for your support of our company! Your Cybertrading Team
Jul 12, 2023
 Verified review
Luca was awesome, we will use you guys again for sure. Great Service!
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Answer by it-market.com powered by Cybertrading GmbH
Jul 12, 2023
Thank you so much for your kind words, we're delighted that Luca was able to provide you with a great service experience. We strive to exceed every customer's expectations and provide the best possible service. We look forward to continuing to work with you in the future! Your Cybertrading Team
Jul 11, 2023
 Verified review

Fast delivery but expensive, not refurbished

Fast delivery but expensive Product not refurbished (not even reset) Cosmetic marks Better quality available at a lower cost from other suppliers
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Answer by it-market.com powered by Cybertrading GmbH
Jul 13, 2023
Thank you for your review. We appreciate your feedback, including both the positive and the negative. We are glad to hear that our delivery was fast, however we understand your disappointment with your product not being refurbished or reset. We strive to offer our products at a reasonable price with good quality. We believe our products provide great value for money considering their features and functions. Thank you again for taking the time to share your experience with us.
Jul 11, 2023
 Verified review
Cordiality, rapidness and prices
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Answer by it-market.com powered by Cybertrading GmbH
Jul 11, 2023
We are happy to pass on your great feedback to our sales team, thank you very much - your cybertrading team
Jul 10, 2023
 Verified review
Fast delivery
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Answer by it-market.com powered by Cybertrading GmbH
Jul 10, 2023
thank you for your positiv feedback- your Cybertrading Team
Jul 10, 2023
 Verified review
Good products at low prices with fast delivery.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 10, 2023
We are very happy about your positive feedback, thank you - Your Cybertrading Team
Jul 7, 2023
 Verified review
fast, precise and in right manner
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Answer by it-market.com powered by Cybertrading GmbH
Jul 7, 2023
We are very happy about your great rating, thank you very much - your cybertrading team
Jul 6, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jul 6, 2023
Thank you for the 4-star rating. We very much hope that there is no serious reason for the four stars. We would like to continue to convince you of our competence and service and hope for further cooperation with you. If you have any questions, we will be happy to assist you. Your Cybertrading Team
Jul 3, 2023
 Verified review
professional service, thanks Nico
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Answer by it-market.com powered by Cybertrading GmbH
Jul 3, 2023
we are happy to pass on your great feedback to nico - many thanks
Jun 30, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jun 30, 2023
Thank you for your great feedback - Your Cybertrading gmbh
Jun 30, 2023
 Verified review
Excellent service, fast delivery and good prices.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 30, 2023
We are very pleased that you were satisfied with us and are happy to pass this on to our team - Your Cybertrading gmbh
Jun 21, 2023
 Verified review
thanks you, good price, good services.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 21, 2023
you're welcome. thank you for the positive feedback - your cybertrading team
Jun 20, 2023
 Verified review

Speed

- Speed of delivery - Speed of responses - Helpfulness - Quality of service
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2023
That makes us so proud. Thank you so much for this great review. Your Cybertrading Team
Jun 16, 2023
 Verified review

Great communication

Communication with Mr. Jürgen Mattikau was great!
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Answer by it-market.com powered by Cybertrading GmbH
Jun 16, 2023
Thank you for the good review. We will be happy to pass it on to our colleague Jürgen. Your Cybertrading Team
Jun 13, 2023
 Verified review
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Jun 12, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jun 12, 2023
Thank you very much. Your Cybertrading Team
Jun 9, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jun 12, 2023
Thank you for 5 stars, we are very pleased - Your cybertrading team
Jun 9, 2023
 Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Jun 9, 2023
Thank you very much. Your Cybertrading Team
Jun 9, 2023
 Verified review
Your responsiveness and thoroughness are greatly appreciated!
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Answer by it-market.com powered by Cybertrading GmbH
Jun 9, 2023
Your comment is very much appreciated also! We look forward to working with you again whenever you are ready. Best wishes from us! Your Cybertrading Team
Jun 8, 2023
 Verified review

Perfect

Always fast, always helpful, very nice people, great quality, great prices.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 8, 2023
We are very pleased with your great rating and are happy to pass on the compliment to our sales department. Your Cybertrading team