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Top positive review
Feb 27, 2024
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I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment.
No tracking information received, no invoice yet.
Answer by it-market.com powered by Cybertrading GmbH
Sep 14, 2023
Thank you so much for your kind review! We are so pleased to hear that you had an overall positive experience with us. It is our goal to make sure our customers are happy and we try hard to meet their needs and expectations. We appreciate your feedback and look forward to providing you with excellent service in the future.
Your Cybertrading Team
Sep 13, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Sep 14, 2023
Thank you so much for your positive review! We are very pleased to hear that you had a great experience with us.
We thank you for taking the time to let us know about your experience.
Cybertrading Team
Sep 4, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Sep 7, 2023
Thank you for your 5-Star rating. We are looking forward to welcome you back soon.
Your Cybertrading Team
Aug 9, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Aug 10, 2023
Thank you for taking the time to review our business. We are delighted that you had such a positive experience and appreciate your kind words. We strive to provide excellent service and quality products, so it's gratifying to learn that we have met your expectations. We take customer feedback seriously, and thank you for the insight and perspective you provided.
Aug 7, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Aug 7, 2023
Thank you for leaving a review and rating us with five stars. We're humbled by your kind words and we're glad to hear that you had an enjoyable experience with us. Your feedback is truly appreciated! Here at our company, we strive to deliver the highest quality product and customer service, and your feedback is an important reminder of our commitment to excellence. Thank you again!
Aug 1, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Aug 1, 2023
Thank you for leaving such positive feedback about our business. We are so pleased to hear that you had a great overall experience. At our company, we strive to provide the highest quality products and services to our customers, and we're glad that we were able to meet your expectations. Thank you again for your kind words - we really appreciate it!
Jul 19, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 19, 2023
Thank you for taking the time to rate our company. We are grateful for your positive feedback and are pleased that you remain loyal to us. In our company, we strive to provide the best possible service to our customers.
Your Cybertrading Team
Jul 18, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2023
Thank you very much for your review! We are very pleased to hear that you had a great experience with us. We strive to provide the best customer service possible and your feedback is very important to us.
Thank you again for taking the time to share your experience with us. It means a lot to us and we really appreciate it!
Your Cybertrading Team
Jul 18, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2023
Thank you so much for your kind review. We are thrilled to hear that you have had a positive experience with our business, and we appreciate your feedback. We strive to provide the highest quality of products and services, and it is wonderful to know that we have achieved that goal with you. We value our customers and will continue to focus on providing the best possible experience. Thank you again for taking the time to review us!
Jul 18, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2023
Thank you for taking the time to leave such a thoughtful review. We are pleased to hear that you enjoyed your experience with us and we appreciate the 5/5 rating.
Your Cybertrading Team
Jun 30, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 30, 2023
Thank you for your great feedback - Your Cybertrading gmbh
Jun 13, 2023
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Jun 12, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 12, 2023
Thank you very much. Your Cybertrading Team
Jun 9, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 12, 2023
Thank you for 5 stars, we are very pleased - Your cybertrading team
Jun 9, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 9, 2023
Thank you very much.
Your Cybertrading Team
Jun 7, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 7, 2023
Thank you very much, we are very pleased. Your Cybertrading Team
Jun 6, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 7, 2023
Thank you for 5 stars. It really makes us very happy. Your Cybertrading Team
Nov 9, 2023
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You send me what I didn’t order. I payed for a router I cannot use.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 10, 2023
Thank you for your feedback. We are sorry to hear that you did not receive the correct item. We will contact you directly to rectify the problem. We apologize for any inconvenience caused and hope that you will give us another chance in the future.
Jul 11, 2023
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Fast delivery but expensive, not refurbished
Fast delivery but expensive
Product not refurbished (not even reset)
Cosmetic marks
Better quality available at a lower cost from other suppliers
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Answer by it-market.com powered by Cybertrading GmbH
Jul 13, 2023
Thank you for your review. We appreciate your feedback, including both the positive and the negative. We are glad to hear that our delivery was fast, however we understand your disappointment with your product not being refurbished or reset. We strive to offer our products at a reasonable price with good quality. We believe our products provide great value for money considering their features and functions. Thank you again for taking the time to share your experience with us.
Dec 11, 2023
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Shipping updated would be great. Otherwise all went well.
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Answer by it-market.com powered by Cybertrading GmbH
Dec 13, 2023
Thank you for your review. We are pleased to hear that you had a positive experience overall. Unfortunately, we do not understand your comment regarding the shipping update, as you always receive an email with the tracking number when the goods are dispatched. We are sorry if you did not receive this. Thank you for taking the time to share your thoughts with us.
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