it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

125 reviews in the last 12 months207 total reviews  

4.85
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jul 10, 2020
The Trustmark indicates trustworthy online retailers.
it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for it-market.com powered by Cybertrading GmbH

Filter
Sort by  
Latest first
(114)
(6)
Reset
Oct 30, 2023
 Verified review

Quick response, absolute satisfaction

Quick response, impeccable agreement, final inspection of the delivered goods. Absolute satisfaction.
Report review
Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you so much for your kind words! We are delighted to hear that you had an excellent experience with us. At our company, we strive to deliver the highest quality products along with quick and efficient service. We are delighted that this was your experience with us and we look forward to continuing to serve you in the future.
Oct 30, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for taking the time to leave us such an excellent review. We look forward to serving you again soon!
Oct 27, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive review. Your Cybertrading Team
Oct 27, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positiv feedback.
Oct 27, 2023
 Verified review
Great customer support: there was an error in my order and the staff fixed it swiftly.
Report review
Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive feedback about our customer support team. We strive to provide the best customer service possible and are so glad that we were able to rectify your issue quickly. We value all of our customers and appreciate you taking the time to let us know how we did. Thank you for choosing us.
Oct 27, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive review!
Oct 24, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 25, 2023
Thank you for your glowing review. Your Cybertrading Team
Oct 24, 2023
 Verified review

Awsome

it was a good and smooth experience, the seller was very good and attend all your needs.
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 25, 2023
Thank you for your positive review. Your Cybertrading Team
Oct 16, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 16, 2023
Thank you so much for taking the time to leave a review and share your experience with us.
Oct 13, 2023
 Verified review
Courtesy, competence, price
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 16, 2023
Thank you so much for taking the time to leave us a review. We appreciate your feedback and are delighted to hear that you found our team to be courteous and competent. Thank you for your continued support!
Oct 6, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 9, 2023
Thanks again for your support and feedback!
Oct 6, 2023
 Verified review
Great communication and quick service
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 6, 2023
Thank you for your positive review! We are so pleased to hear that you were impressed with our communication and quick service. Here at Cybertrading GbmH, we strive to provide the best customer experience and we value feedback like yours that helps us stay on track. We appreciate your support!
SF
Sorin F.
Bucharest
Sep 29, 2023
 Verified review
Fast and professional response. Thank you!
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
Thank you for your kind words! We are glad that you had a positive experience with our services and appreciate your feedback. Here at Cybertrading Company, we strive to provide the best customer service possible and make sure our clients feel valued and respected. We look forward to continuing to serve you in the future.
Sep 29, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
We are thrilled you had a great experience with us. We appreciate your feedback and look forward to continuing to serve you in the future.
Sep 28, 2023
 Verified review
I bought switches refurbished : good price, good hardware, good salesman
Report review
Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the price, hardware, and service you received when purchasing your refurbished switches. As a company, we strive to provide excellent customer service and quality products at competitive prices. We value your patronage and look forward to fulfilling any of your future product needs.
Sep 27, 2023
 Verified review
Report review
Answer by it-market.com powered by Cybertrading GmbH
Sep 28, 2023
Thank you for your review - we look forward to continuing to serve you in the future! Best regards, Cybertrading Team
Sep 27, 2023
 Verified review
Everything perfect. Thank you.
Report review
Answer by it-market.com powered by Cybertrading GmbH
Sep 28, 2023
Thank you so much for the positive review. We are thrilled to hear that your experience was perfect. Thank you again for taking the time to leave your feedback! Best regards, Cybertrading Team
Sep 26, 2023
 Verified review
Professional contact and a lot of parts available
Report review
Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you for your positive review! We strive to provide the best service possible and are always looking for ways to improve. We appreciate your feedback! Best regards, Cybertrading Team
Sep 26, 2023
 Verified review
Excellent service, fast delivery --> very satisfied
Report review
Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you for your positive review! Our team works hard to ensure excellent customer service and we are glad that it has been reflected in your experience. Thank you for taking the time to leave us feedback. Best regards, Cybertrading Team
Sep 25, 2023
 Verified review
Un service réactif et de qualité avec une excellente communication. Au plaisir de passer de nouveau commande chez vous ! :-)
Report review
Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you so much for your positive review. We are thrilled to hear that you had a good experience with us and appreciate your kind words about our service, quality, and communication. Best regards Cybertrading Team