it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

125 reviews in the last 12 months207 total reviews  

4.85
Excellent

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Certified since: Jul 10, 2020
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it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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Oct 27, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive review. Your Cybertrading Team
Oct 27, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positiv feedback.
Oct 27, 2023
 Verified review
Great customer support: there was an error in my order and the staff fixed it swiftly.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive feedback about our customer support team. We strive to provide the best customer service possible and are so glad that we were able to rectify your issue quickly. We value all of our customers and appreciate you taking the time to let us know how we did. Thank you for choosing us.
Oct 27, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you for your positive review!
Oct 24, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Oct 25, 2023
Thank you for your glowing review. Your Cybertrading Team
Oct 24, 2023
 Verified review

Awsome

it was a good and smooth experience, the seller was very good and attend all your needs.
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Answer by it-market.com powered by Cybertrading GmbH
Oct 25, 2023
Thank you for your positive review. Your Cybertrading Team
Oct 13, 2023
 Verified review
Courtesy, competence, price
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Answer by it-market.com powered by Cybertrading GmbH
Oct 16, 2023
Thank you so much for taking the time to leave us a review. We appreciate your feedback and are delighted to hear that you found our team to be courteous and competent. Thank you for your continued support!
Oct 6, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Oct 9, 2023
Thanks again for your support and feedback!
Oct 6, 2023
 Verified review
Great communication and quick service
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Answer by it-market.com powered by Cybertrading GmbH
Oct 6, 2023
Thank you for your positive review! We are so pleased to hear that you were impressed with our communication and quick service. Here at Cybertrading GbmH, we strive to provide the best customer experience and we value feedback like yours that helps us stay on track. We appreciate your support!
SF
Sorin F.
Bucharest
Sep 29, 2023
 Verified review
Fast and professional response. Thank you!
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Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
Thank you for your kind words! We are glad that you had a positive experience with our services and appreciate your feedback. Here at Cybertrading Company, we strive to provide the best customer service possible and make sure our clients feel valued and respected. We look forward to continuing to serve you in the future.
Sep 29, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
We are thrilled you had a great experience with us. We appreciate your feedback and look forward to continuing to serve you in the future.
Sep 28, 2023
 Verified review
I bought switches refurbished : good price, good hardware, good salesman
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Answer by it-market.com powered by Cybertrading GmbH
Oct 4, 2023
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the price, hardware, and service you received when purchasing your refurbished switches. As a company, we strive to provide excellent customer service and quality products at competitive prices. We value your patronage and look forward to fulfilling any of your future product needs.
Sep 27, 2023
 Verified review
Everything perfect. Thank you.
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Answer by it-market.com powered by Cybertrading GmbH
Sep 28, 2023
Thank you so much for the positive review. We are thrilled to hear that your experience was perfect. Thank you again for taking the time to leave your feedback! Best regards, Cybertrading Team
Sep 26, 2023
 Verified review
Professional contact and a lot of parts available
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Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you for your positive review! We strive to provide the best service possible and are always looking for ways to improve. We appreciate your feedback! Best regards, Cybertrading Team
Sep 26, 2023
 Verified review
Excellent service, fast delivery --> very satisfied
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Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you for your positive review! Our team works hard to ensure excellent customer service and we are glad that it has been reflected in your experience. Thank you for taking the time to leave us feedback. Best regards, Cybertrading Team
Sep 25, 2023
 Verified review
Un service réactif et de qualité avec une excellente communication. Au plaisir de passer de nouveau commande chez vous ! :-)
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Answer by it-market.com powered by Cybertrading GmbH
Sep 27, 2023
Thank you so much for your positive review. We are thrilled to hear that you had a good experience with us and appreciate your kind words about our service, quality, and communication. Best regards Cybertrading Team
Sep 20, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Sep 20, 2023
Thank you so much for taking the time to share your experience with us. We are thrilled that you enjoyed our product and services. We strive to provide our customers with quality products and services, and we are delighted to hear that we have achieved this for you. Your feedback is invaluable to us, and we look forward to continuing to serve you better in the future.
Sep 14, 2023
 Verified review
Excellent cooperation, goods safely packed, delivered immediately, I recommend
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Answer by it-market.com powered by Cybertrading GmbH
Sep 15, 2023
Thank you so much for your kind words! We are delighted to hear that you were satisfied with our cooperation, that your goods were safely packed and delivered immediately. It is always our goal to provide the best service possible and your feedback lets us know that we are on the right track. Thank you again for taking time to share your experience with us. Your Cybertrading Team
Sep 13, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Sep 14, 2023
Thank you so much for your kind review! We are so pleased to hear that you had an overall positive experience with us. It is our goal to make sure our customers are happy and we try hard to meet their needs and expectations. We appreciate your feedback and look forward to providing you with excellent service in the future. Your Cybertrading Team
Sep 13, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Sep 14, 2023
Thank you so much for your positive review! We are very pleased to hear that you had a great experience with us. We thank you for taking the time to let us know about your experience. Cybertrading Team