it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

125 reviews in the last 12 months207 total reviews  

4.85
Excellent

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Includes Buyer Protection

Certified since: Jul 10, 2020
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it-market.com powered by Cybertrading GmbH fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Top negative review

Oct 24, 2023
 Verified review
Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment. No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH

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Sep 4, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Sep 7, 2023
Thank you for your 5-Star rating. We are looking forward to welcome you back soon. Your Cybertrading Team
Aug 25, 2023
 Verified review
Good product and service. Packaging was excellent!
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Answer by it-market.com powered by Cybertrading GmbH
Aug 31, 2023
Thank you for your review. We are so glad to hear that you were pleased with the product and service, and that the packaging was excellent. We strive to provide our customers with the best experience possible, and we are delighted that we exceeded your expectations. Your Team at Cybertrading
Aug 18, 2023
 Verified review

quickness

I appreciated the speed with which the order was processed.
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Answer by it-market.com powered by Cybertrading GmbH
Aug 18, 2023
Thank you for the positive feedback! We are delighted to hear that your order was processed quickly. At our company, we strive to provide our customers with a fast and efficient service that meets their needs. We appreciate your feedback and thank you for taking the time to share it with us.
Aug 9, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Aug 10, 2023
Thank you for taking the time to review our business. We are delighted that you had such a positive experience and appreciate your kind words. We strive to provide excellent service and quality products, so it's gratifying to learn that we have met your expectations. We take customer feedback seriously, and thank you for the insight and perspective you provided.
Aug 7, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Aug 7, 2023
Thank you for leaving a review and rating us with five stars. We're humbled by your kind words and we're glad to hear that you had an enjoyable experience with us. Your feedback is truly appreciated! Here at our company, we strive to deliver the highest quality product and customer service, and your feedback is an important reminder of our commitment to excellence. Thank you again!
Aug 7, 2023
 Verified review

Awesome

Prompt support with excellence in service.
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Answer by it-market.com powered by Cybertrading GmbH
Aug 7, 2023
Thank you so much for your kind words! We really appreciate the fact that you noticed our prompt support and excellent service. We understand how important it is to provide our customers with the best possible experience and we are very pleased to know that we have achieved this for you. We strive to go above and beyond in order to meet our customers’ needs and ensure they have a positive experience. Thank you again for taking the time to provide us with your feedback, we really appreciate it! Your Cybertrading Team
Aug 1, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Aug 1, 2023
Thank you for leaving such positive feedback about our business. We are so pleased to hear that you had a great overall experience. At our company, we strive to provide the highest quality products and services to our customers, and we're glad that we were able to meet your expectations. Thank you again for your kind words - we really appreciate it!
Jul 19, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 19, 2023
Thank you for taking the time to rate our company. We are grateful for your positive feedback and are pleased that you remain loyal to us. In our company, we strive to provide the best possible service to our customers. Your Cybertrading Team
Jul 18, 2023
 Verified review
Satisfied, service is good and quickly.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 19, 2023
Thank you for your review! We are delighted to hear that you were pleased with our service. Here at Cybertrading GmbH, it is our goal to provide excellent customer service and we are proud to have achieved that with you. We appreciate your feedback and look forward to serving you again in the future.
Jul 18, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2023
Thank you very much for your review! We are very pleased to hear that you had a great experience with us. We strive to provide the best customer service possible and your feedback is very important to us. Thank you again for taking the time to share your experience with us. It means a lot to us and we really appreciate it! Your Cybertrading Team
Jul 18, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2023
Thank you so much for your kind review. We are thrilled to hear that you have had a positive experience with our business, and we appreciate your feedback. We strive to provide the highest quality of products and services, and it is wonderful to know that we have achieved that goal with you. We value our customers and will continue to focus on providing the best possible experience. Thank you again for taking the time to review us!
Jul 18, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2023
Thank you for taking the time to leave such a thoughtful review. We are pleased to hear that you enjoyed your experience with us and we appreciate the 5/5 rating. Your Cybertrading Team
Jul 12, 2023
 Verified review
Fast administration and delivery, fair prices. Experienced, professional help.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 12, 2023
Thank you for your review. We are delighted that you found our administration and delivery to be quick and our prices to be fair. It is a pleasure to hear that the help you received was professional and experienced. We strive to always provide top-notch customer service and ensure that all of our clients are satisfied with their experience. Thank you for your support of our company! Your Cybertrading Team
Jul 12, 2023
 Verified review
Luca was awesome, we will use you guys again for sure. Great Service!
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Answer by it-market.com powered by Cybertrading GmbH
Jul 12, 2023
Thank you so much for your kind words, we're delighted that Luca was able to provide you with a great service experience. We strive to exceed every customer's expectations and provide the best possible service. We look forward to continuing to work with you in the future! Your Cybertrading Team
Jul 11, 2023
 Verified review
Cordiality, rapidness and prices
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Answer by it-market.com powered by Cybertrading GmbH
Jul 11, 2023
We are happy to pass on your great feedback to our sales team, thank you very much - your cybertrading team
Jul 10, 2023
 Verified review
Good products at low prices with fast delivery.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 10, 2023
We are very happy about your positive feedback, thank you - Your Cybertrading Team
Jul 7, 2023
 Verified review
fast, precise and in right manner
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Answer by it-market.com powered by Cybertrading GmbH
Jul 7, 2023
We are very happy about your great rating, thank you very much - your cybertrading team
Jul 3, 2023
 Verified review
professional service, thanks Nico
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Answer by it-market.com powered by Cybertrading GmbH
Jul 3, 2023
we are happy to pass on your great feedback to nico - many thanks
Jun 30, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Jun 30, 2023
Thank you for your great feedback - Your Cybertrading gmbh
Jun 30, 2023
 Verified review
Excellent service, fast delivery and good prices.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 30, 2023
We are very pleased that you were satisfied with us and are happy to pass this on to our team - Your Cybertrading gmbh