on-vacation.club
Reviews:

368 reviews in the last 12 months1,175 total reviews  

4.75
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Jun 3, 2019
The Trustmark indicates trustworthy online retailers.
on-vacation.club fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

May 5, 2023
 Verified review
I bought a lot of shirts over the year and I like the good quality even over a long period of time. The only minus are the weird sizes. Some shirts that I order in L are way bigger than others and I can’t see anything that says if it’s oversized or not. So it’s always a surprise - and you have to pay the shipping of the goods you want to give back. Those two things in combination is not customer friendly.

Top negative review

Apr 26, 2023
 Verified review
Ordered the "another day in paradise" t-shirt, the print is great, however, the quality of the t-shirt could be better for this price, the material looks too thin. The sizing/fit is also a bit strange, it is said that the t-shirt has a relaxed and unisex fit, as well as it is recommended to buy one size smaller than usual for ladies, but it is too small in hips, as well as the sleeves are not as long as in the pictures (even though I bought my usual size). The title "another day in paradise" is much lower than in the pictures on the website. To sum up, the order received left a kind of "expectations vs reality" feeling.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for on-vacation.club

 Sort by  
Relevance
Apr 26, 2023
 Verified review

Not as in the picture, quality could be better

Ordered the "another day in paradise" t-shirt, the print is great, however, the quality of the t-shirt could be better for this price, the material looks too thin. The sizing/fit is also a bit strange, it is said that the t-shirt has a relaxed and unisex fit, as well as it is recommended to buy one size smaller than usual for ladies, but it is too small in hips, as well as the sleeves are not as long as in the pictures (even though I bought my usual size). The title "another day in paradise" is much lower than in the pictures on the website. To sum up, the order received left a kind of "expectations vs reality" feeling.
Report review
Dec 21, 2022
 Verified review
ordered a sweater (using a 20% coupon) which was delivered in the wrong size. Asked for a replacement and received a nice mail saying due to an unfortunate mistake they reimbursed the money instead of sending a replacement, but would offer me a 10% discount. Not a great customer experience and leaving a bitter sweet taste behind. Sweater was not outstanding anyways, so rather not going to buy here again.
Report review
Answer by on-vacation.club
Dec 21, 2022
Hello dear Matthias, we are very sorry for the inconveniences! Our customer support must have missed that you had used a 20% discount code with your order. The 10% code was only meant as a small apology for the accidental refund. We will gladly offer you the original 20% discount on your order if you do decide to order the sweater again. Best wishes, Team Goodlife
Jan 29, 2023
 Verified review
free return policie, clothes are too long and tight
Report review
Jan 30, 2023
 Verified review
Report review
Jan 2, 2023
 Verified review
Report review
Dec 31, 2022
 Verified review
Report review