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Top positive review
Oct 5, 2023
Verified review
All good. Fair prices. Left the warehouse quick.
Only UPS as a delivery partner is a bit a con. They are incredibly incompetent:
No delivery was possible without a sign. I changed it to a delivery location (Access point) to pick it up there. Then later a mail came, that it wasn't possible to change. But it was not clear whats going on now, because it was the the day it should be delivered. So I called UPS. The told me it still at the border but it will be shipped to the Access point. Now two day later, the package was dropped in front of my house door while no one was at home. WTF.
The product was damaged. The pack was not well protected.
After reporting to the support, they said they would send a new one, however after a week, I asked for the tracking ID and the support said that they incorrectly marked the order as "concept". After that they sent the replacement product and it arrived after 1-2 weeks.
Although the first order was damaged and it took a long time until receiving the replacement order, the communication with the support was good and they immediately proposed a replacement order.
Responses to a phone call and emails requesting an addition to an already completed order were impeccable - friendly in tone and efficient in implementation. I even received email advice on an unrelated query - very impressive!
A welcome and unusual client-centric approach in an era of faceless corporations. Thank you, Kevin.
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Jan 26, 2024
Verified review
Bought with hope this was a genuine company and price. Yes it is genuine. Spear left fir me as oromised and arrived safely. Very hapoy with the purchase. Pioneer speaker is used fittef to a 1949 old valve stand up radio with modern streaming capabilities. Sounds and looks great.
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Jan 23, 2024
Verified review
Great costomer support and good prices.
I bought a small amp that broke after about 8 months, i sent them a email and they sent a return lable. I then moved and forgot about it for 6 months before i sent it back (outside of warranty) and a few weeks later i got a new one.
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Jan 29, 2024
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GRS 15PF-8
I am very impressed with you, shopping is easy and pleasant. This is the best made site I've ever shopped at, everything down to the last detail is perfect. You are great, stay healthy, greetings from Bulgaria!
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Feb 6, 2024
Verified review
Special product which gave me new ideas how to build speakers for old people. I am 77 years old and now I must adjust to possible hearing capacity. Delivery was good. Well packaged and quick sending.
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Feb 16, 2024
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fast delivery. did not yet answer my mail about the whistling sound the miniamp makes when wired to miy audio interface or pc (bt and wired from phone is ok)
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Feb 18, 2024
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Got the package on time, fast shipping! was well packed. great microphone! Thank you so much. great valur for price!
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Jan 31, 2024
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Good gear well priced and delivered
What I want at the right price with reliable delivery and willing to fix any issue very helpfully!
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Jan 26, 2024
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Fast and reliable
Item fully corresponding to the description, well packaged and sent rapidly. All fine!
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Feb 15, 2024
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Brilliant first class customer service and very prompt delivery, highly recommended.
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Feb 1, 2024
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Very good shop
Easy to find what i was looking for. Good prices and fast and simple delivery.
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Feb 14, 2024
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Fast order management, fast shipping, accurate tracking. Everything top class
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Feb 14, 2024
Verified review
Arrived early, Perfect.
Arrived early, undamaged packaging, products perfect. will buy again.
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Feb 5, 2024
Verified review
Jste perfektni. Naprosta spokojenost. Rychlost dodani je excelentni!
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