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Most relevant positive review
Jan 12, 2024
Verified review
Amplifier is great, prompt despatch, but no instructions with the kits at all, nothing, not even a basic order of assembly. Some wires need soldering and it is not obvious which is left or right channel - the internet abounds with incorrectly wired examples but did eventually find someone who had full details of what lead goes where and why.
I did ask support for help, but it took a week to reply so not really any use and didn’t really address my questions. It seems this isn’t unusual as no instructions are available if you were to buy the case directly from Ghent audio either… which actually would have been at some saving had I realised a kit was just the case, wires and the amp board with no instructions!
Used product and contrary to what is written in the characteristics on your website, many functions do not exist and/or do not work. Horrible experience.
MQA not working with Tidal
Tidal does not work with HiBy music
Malfunction of titles in 192kHz with Tidal.
Malfunction of DSD titles (Files on USB Key)
Forced to use BubbleUPnP to use Tidal on this player, impossible otherwise!
Bluetooth does not work in “Reception” only in transmission for headphones, headphones, Bluetooth speakers…..
Impossible to connect phones, tablets, computers via Bluetooth to stream music via Bluetooth. IMPOSSIBLE.
The SD-9 constantly bugs with the impossibility of using it. Forced to disconnect from the electrical mains and restarted.
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Reviews for soundimports.eu/en
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Sep 29, 2024
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Exceptional Store
If I was to summarise my experience in one word it would be exceptional. From ordering to dealing with customer service it was a 10/10 experience. Ordered some audio exciters and bass shakers which arrived in great condition.
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7 days ago
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Extrem de mulțumit
Totul a fost excepțional de bine: personalul a fost foarte amabil, iar produsele au ajuns la timp. FELICITĂRI!!! Sunteți grozavi!!
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13 days ago
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aangeraden
Ruime keuze aan onderdelen. Snelle levering. 1 item bleek licht beschadigd tijdens de verzending maar werd onmiddellijk vervangen.
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Sep 30, 2024
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Very fast delivery! Very well packaged item. All is good. Didn't need to contact customer service, so can't comment on them.
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6 days ago
Verified review
Wide variety of products. Fast delivery and good packaging. Didn't have any issues yet so a strong recommendation from me.