soundimports.eu/en

Reviews

Hi, I found this company to be very very helpful for replacing my driver units in my very old transmission line speaker cabinets, Especially as I am in my 70s retired living in France unfortunately I cannot speak French and I cannot speak German I’ve contacted some French companies I had no reply, I just sent one message to this company i’ve got a reply back very quickly and over a course of the week they supplied me with all the information and driver minutes I needed or recommended that I buy I ended up purchasing the driver minutes on Thursday and I received them the following Tuesday very excellent service highly recommended, Phil from the moulin France.

Soundimports does not have it easy, with the current situation in the world and USD to EUR exchange rate, I know. I have been a customer for many years and in all the orders I have made throghout my life, I think not a single one had all the items (common items like Dayton Audio drivers) in stock, causing huge delays in shipping. Now, I order my parts a year before I need them, just to be sure they make it on time. While this may not be directly Soundimports fault, they surely can improve working on the accuracy and frequency in which they update their customers. I have had shipments be months late, with updates only when I asked for them. I also had to bring up the idea of maybe compensting customers a little bit, and guess what it worked! I got an incredible voucher of 25 Euros after spending thousands over the years. Not my idea of outstanding customer service. I hope this is worked on internally as in the end, this would help a lot of people love a service they already like.