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Top positive review
Oct 5, 2023
Verified review
All good. Fair prices. Left the warehouse quick.
Only UPS as a delivery partner is a bit a con. They are incredibly incompetent:
No delivery was possible without a sign. I changed it to a delivery location (Access point) to pick it up there. Then later a mail came, that it wasn't possible to change. But it was not clear whats going on now, because it was the the day it should be delivered. So I called UPS. The told me it still at the border but it will be shipped to the Access point. Now two day later, the package was dropped in front of my house door while no one was at home. WTF.
The product was damaged. The pack was not well protected.
After reporting to the support, they said they would send a new one, however after a week, I asked for the tracking ID and the support said that they incorrectly marked the order as "concept". After that they sent the replacement product and it arrived after 1-2 weeks.
Although the first order was damaged and it took a long time until receiving the replacement order, the communication with the support was good and they immediately proposed a replacement order.
In times of online shops, we are not used to customer care anymore. But when I started a chat, I immediately got quick answers, even for tricky technical questions. They have all the good stuff in stock and delivery was really quick. One of the good shops where you like to buy again in the future.
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Jul 28, 2023
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Quick delivery, reliable service. Thanks.
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Jul 25, 2023
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Jul 25, 2023
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Jul 24, 2023
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Easy to buy, thank you 😊
Easy to buy, timely delivery. My UMIK-1 is great. Thank you.
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Jul 24, 2023
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gracias por la rapidez
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Jul 24, 2023
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Jul 24, 2023
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Jul 24, 2023
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Jul 24, 2023
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Good price, fast delivery, satisfied with product.
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