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Top positive review
Oct 5, 2023
Verified review
All good. Fair prices. Left the warehouse quick.
Only UPS as a delivery partner is a bit a con. They are incredibly incompetent:
No delivery was possible without a sign. I changed it to a delivery location (Access point) to pick it up there. Then later a mail came, that it wasn't possible to change. But it was not clear whats going on now, because it was the the day it should be delivered. So I called UPS. The told me it still at the border but it will be shipped to the Access point. Now two day later, the package was dropped in front of my house door while no one was at home. WTF.
The product was damaged. The pack was not well protected.
After reporting to the support, they said they would send a new one, however after a week, I asked for the tracking ID and the support said that they incorrectly marked the order as "concept". After that they sent the replacement product and it arrived after 1-2 weeks.
Although the first order was damaged and it took a long time until receiving the replacement order, the communication with the support was good and they immediately proposed a replacement order.
Wartezeit bis zum Versand dauerte etwas. Danach funktionierte alles. Wenn man das erste mal bestellt, fragt man sich zunächst, ob man jemanden aufgesessen ist. Letztlich war die Zeit für mich aber kein Problem. Daher 4 Sterne.
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11 days ago
Verified review
Professional
Great, there was a problem with DHL and they solved It immediately.
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11 days ago
Verified review
Good product. Fast shipping
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13 days ago
Verified review
Great service and quick shipping.
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13 days ago
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13 days ago
Verified review
HI. It would be nice if there were symmetrical inputs and outputs.
Thank you very much
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13 days ago
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13 days ago
Verified review
Fast delivery and response
excelent support
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Apr 29, 2024
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Great service
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Apr 29, 2024
Verified review
The very fast expedition of the orders and the impeccable after sales service. Almost all products, even those in the relatively cheaper range,are top notch and considered as VFM. Being an old HiFi DIY enthusiast I am delighted with the vast range of the products available. Keep the good work going!
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