soundimports.eu/en- Logo - reviews

soundimports.eu/en
Reviews:

805 reviews in the last 12 months4,007 total reviews  

4.90
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Nov 26, 2020
The Trustmark indicates trustworthy online retailers.
soundimports.eu/en fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Oct 5, 2023
 Verified review
All good. Fair prices. Left the warehouse quick. Only UPS as a delivery partner is a bit a con. They are incredibly incompetent: No delivery was possible without a sign. I changed it to a delivery location (Access point) to pick it up there. Then later a mail came, that it wasn't possible to change. But it was not clear whats going on now, because it was the the day it should be delivered. So I called UPS. The told me it still at the border but it will be shipped to the Access point. Now two day later, the package was dropped in front of my house door while no one was at home. WTF.

Top negative review

Jun 26, 2023
 Verified review
The product was damaged. The pack was not well protected. After reporting to the support, they said they would send a new one, however after a week, I asked for the tracking ID and the support said that they incorrectly marked the order as "concept". After that they sent the replacement product and it arrived after 1-2 weeks. Although the first order was damaged and it took a long time until receiving the replacement order, the communication with the support was good and they immediately proposed a replacement order.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for soundimports.eu/en

Filter
 Sort by  
Relevance
(748)
(44)
Reset
Mar 5, 2024
 Verified review

Great experience

Site is good, with clear item descriptions and specifications. Shipping is quick, and all is ok. Minor note is that one of the banana plugs I ordered didn't come with a set screw (probably fell out at some point), so individual item inspection *could* technically be better, but that's really not that big of a deal.
Report review
Feb 29, 2024
 Verified review
Very impressive Next day delivery to London - reasonable shipping and good price on the product. This was just a tweeter so cost wasn't too high, but no Brexit tax nonsense to deal with. Will be using again!
Report review
8 days ago
 Verified review
Me atendieron por chat en Español, realicé el pedido y 24 horas después en casa. Bien empaquetado y protegido. Un poco caro el trasporte pero la verdad que si tienes un poco de prisa merece la pena.
Report review
Mar 5, 2024
 Verified review

Brilliant all round, will use again

Good website and product range. Best price I could find for the product. Quick shipping to the UK, and no additional fees or any customs issues or delays (under £135).
Report review
Mar 6, 2024
 Verified review
Super service and fantastic products. Bought a 10" subwoofer speaker and a plate amp. My house is shaking these days. I will be shopping some more at Sound Imports.
Report review
Mar 6, 2024
 Verified review
Fast shipping and perfect items. Always a joy! Ufortunately DHL is always a disaster. Delayed and not thrustworthy. If I could I would choose FedEx any day.
Report review
Mar 4, 2024
 Verified review
Straight forward and efficient service and delivery was quick customer service was fairly helpful I’ll use them again Michael o Leary
Report review
Feb 29, 2024
 Verified review
Velocità, giusta comunicazione, imballo migliorabile, le scatole di TB speakers sono arrivate aperte, ma è il loro imballo poco resistente.
Report review
Mar 5, 2024
 Verified review
Great service and great quality amplifier. I ordered the Dayton HTA100 tube amp, I Would recommend sound imports to anyone
Report review
Mar 12, 2024
 Verified review

recommandation

fast , serious , not expansive . i m french of bordeaux and my command went in 2 days , i recommand this site .
Report review
Mar 12, 2024
 Verified review
I got my order in perfect condition and quickly, the subwoofers sound heavenly and were pretty cheap too.
Report review
2 days ago
 Verified review
Great selection of goods. Easy acount setup. Fast shipping. I Haven't tried their customer service yet
Report review
Feb 29, 2024
 Verified review

Pricey delivery options

A cheaper, untracked, delivery option that takes a week or two to deliver would be nice.
Report review
3 days ago
 Verified review

Great prices, great staff, highly recommended

Great prices, good service. Friendly replies. Very happy and highly recommended
Report review
Mar 13, 2024
 Verified review
Najlepszy sklep dla DIY/audio. Super szybka wysyłka do Pl. Jest w moim Top!
Report review
4 days ago
 Verified review
Great communication, product packed well & quickly delivered thanks
Report review
Feb 27, 2024
 Verified review
Easy ordering process. Clear and accurate delivery information.
Report review
JA
Johan A.
Eskilstna Sweden
Mar 11, 2024
 Verified review
A lot of goodies for HiFi people! Perfect for my HiFi hobby!
Report review
3 days ago
 Verified review
Good selection; prompt delivery; excellent and clear website
Report review
Feb 28, 2024
 Verified review
Very quick delivery, easy to order and good products
Report review