Review summary
Customers consistently praise the high quality and beautiful appearance of the products, especially the leather items. Most reviews highlight fast and reliable delivery as a positive aspect of the service. Many customers appreciate the careful and attractive packaging of their orders. Customers frequently appreciate the friendly, helpful, and correct service. Several reviewers comment on sizing inconsistencies, with some experiencing issues finding the right fit. A few customers mention issues with responsiveness from customer service.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsstudio-ar.nl
(6)
(1)
(4)
(9)
(117)
Verified
Reply from studio-ar.nl
Dear Romana,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Mooie kwaliteit en goede modellen
Reply from studio-ar.nl
Beste Lucia,
Hartelijk dank voor je review! We zijn erg blij om te horen dat je een goede ervaring met ons hebt gehad. Jouw feedback motiveert ons team enorm om de beste service en kwaliteit te blijven leveren.
Als we ergens mee kunnen helpen, aarzel dan niet om contact op te nemen. We kijken ernaar uit je in de toekomst weer van dienst te mogen zijn!
Verified
Reply from studio-ar.nl
Dear Odi,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Brigitte,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Ilonka,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
DISCRIMINATORY CLAIMS BY STUDIO AR - Studio AR / DHL NL falsely flagged me as “possibly on sanctions lists” because of my name and refused to deliver my order
I ordered a jacket from Studio AR in the Netherlands. DHL Netherlands then demanded that I upload a scan of my passport before they would deliver it — for a normal intra-EU shipment, where no customs or identity checks exist.
When I refused (GDPR violation, obviously), Studio AR first told me it must be phishing. Then they changed their story several times. Finally, they forwarded me a message from DHL NL claiming that my name may appear on “international sanctions lists,” so they “can’t legally deliver” the parcel without any proof.
For the record:
I am a German citizen, fully verified, with a German bank account and PayPal. Someone on a sanctions list cannot even open these accounts. The claim is absurd — and discriminatory.
Because I refused to upload a passport scan (again: illegal), DHL sent the package back. Studio AR refused to intervene, refused to challenge DHL, and simply tried to force a refund and close the case.
What actually happened is simple:
DHL’s internal system flagged my non-European name, and neither company bothered to verify anything. Instead, they treated me as if I were on a terrorism list — without evidence.
This is discriminatory, a GDPR violation, and a breach of EU consumer rights. I have escalated the issue to consumer protection and data protection authorities.
I STRONGLY WARN ANYONE WITH A NON-EUROPEAN or MIDDLE-EASTERN NAME to be cautious when ordering from Studio AR or dealing with DHL Netherlands.
Reply from studio-ar.nl
Dear Majid,
As we have already been in contact and have kindly tried to explain the situation several times, we would like to clarify again that the refund was processed within one day after the return arrived at our warehouse.The identity check required by DHL is a legal requirement, so unfortunately this was something we had no control over, even though we would have loved to send the package to you. As you decided not to share your information, we of course respect that.
We are truly sorry to hear that our explanations did not come across as intended. Please know that we always do our very best to support our customers with care. We stayed in close contact throughout the process and tried everything we could to have the package delivered, but DHL sadly confirmed that this was not possible.
We genuinely regret the inconvenience this has caused you, and we are always here should you need any further assistance.
Verified
Reply from studio-ar.nl
Dear Sylvia,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Renate,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Perfecte en snelle service, en het omruilen voor kleinere maat ook top!
Reply from studio-ar.nl
Beste Petra,
Bedankt voor je review! We zijn ontzettend blij om te horen dat je een goede ervaring met ons hebt gehad. Jouw feedback motiveert ons team enorm om altijd de beste service en kwaliteit te blijven leveren.
Als we je ergens mee kunnen helpen, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit je in de toekomst weer van dienst te zijn!
Verified
Reply from studio-ar.nl
Dear Kerstin,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Anna,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear E,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear SAW,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Snelle bezorging! Prima service! Dank!
Prachtige broeken.
Reply from studio-ar.nl
Beste Petra,
Bedankt voor je review! We zijn heel blij om te horen dat je tevreden bent met onze levering, service en de kwaliteit van de broeken. Jouw feedback motiveert ons team enorm om altijd de beste service en kwaliteit te blijven leveren.
Als we je ergens mee kunnen helpen, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit je in de toekomst weer van dienst te zijn!
Verified
Reply from studio-ar.nl
Dear Anita,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Rosine,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Ardith,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Marjolein,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Reply from studio-ar.nl
Dear Anna,
Thank you for your review! We’re really happy to hear that you had a good experience with us. Your feedback really motivates our team to keep delivering the best service and quality.
If there’s anything we can help with, don’t hesitate to get in touch. We look forward to serving you again in the future!
Verified
Het beste merk voor prachtige kwaliteit in lederen mode.
Om die reden ook trouw aan het merk.
Vroeger via de bijenkorf en nu via de site.
Dank jullie wel!
Reply from studio-ar.nl
Beste Astrid,
Heel erg bedankt voor je review! We zijn erg blij om te horen dat je een fijne ervaring met ons hebt gehad en erg tevreden bent over onze kwaliteit. Jouw feedback motiveert ons team enorm om de beste service en kwaliteit te blijven leveren.
Als we je ergens mee kunnen helpen, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit je in de toekomst weer van dienst te mogen zijn!
