Mason's Reviews:
Review summary
Reviews for Mason's are consistently positive. Customers consistently praise the high quality, excellent fabrics, and superior craftsmanship of the garments. The fit and comfort of the clothing are highly appreciated, with many noting perfect cuts and wearability. Customer service is frequently described as helpful, responsive, kind, and knowledgeable, especially via WhatsApp. Fast delivery and careful, elegant packaging—including details like pleasant scents—are widely praised. Customers appreciate the wide selection of styles, colors, and designs, making it easy to find items that suit their tastes. Special touches such as precise tailoring, finishing, and small details like hemming or garment presentation receive special mention. A minority of customers express concern about high prices, especially due to international shipping and tariffs, despite acknowledging quality.
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Reviews for en.masons.it
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Mason’s has the best customer service reps. They are on point with all your customer orders and concerns. They look out for their customers making sure things are ordered correctly. They are always upfront and want to make sure their customers are informed and satisfied with their purchases.
Highly recommended Mason’s for quality clothing and outstanding customer service.
Beautiful fabrics and colors
Beautiful fabric, perfect color and amazing fit!
It is perhaps a bit difficult to understand the differences in fabrics and discern color differences (ie many styles are in dark blue, but it is difficult to see differences…olive vs green). Additionally, there should be a clear link between blazers and matching pants to create a suit…ie a clear link and callout to matching jackets and pants and, do any jackets match more than one pant (blazer with skinny pants or traditional pants).
I live in Canada. I love your pants but I have found out that if I have them delivered to an address in Europe the items are literally hundreds of Euros cheaper and I'm not talking about shipping and duty. I bought a pair of pants that I paid 177 Euros for that you;d have cost 30* Euros had I had them delivered to my home in Canada. I think that is outragous.
Answer by Mason's
Hello Mr. Vanger, we would like to emphasize, as already explained, that shipping logistics for Europe are not the same as for America or Canada.
This involves more staff and different, more expensive steps.
I would also like to point out that the price does not vary by hundreds of euros per product. Perhaps you had this impression because you applied a discount code to your order.
Kind regards
The best trousers I ever wore.
Fits perfectly on my body and excellent crafted. Definitely will buy more.
El diseño una fantasía ,el tejido excelente ,los detalles de sastrería .
Una apuesta segura
Excellent
I ordered a pair of Mason’s cargo trousers online and they turned out better than expected. The fabric feels solid without being stiff, and the pockets are actually useful without making them bulky. They’ve already become a go-to piece in my wardrobe.
Quick delivery and good communication about the status, nice packaging, sweet perfume smell when opening the box. Some companies should follow your ways of working. Nothing to add to improve from my perspective.
Great fit for everyday use
I bought a pair of Mason’s bermuda shorts during the summer sale and they’ve quickly become my go-to. Light, comfortable, and easy to style with almost anything. Customer service also helped me with a sizing question, which made the purchase even smoother.
perfect
These cargo pants fit great and feel really comfortable. The fabric is sturdy but still soft, and the pockets are super practical. I’ve been wearing them nonstop
Light and elegant
I recently bought a Mason’s shirt and I’m very pleased with it. The fabric feels soft and breathable, perfect for warmer days, and the cut falls nicely without feeling restrictive. Overall, a purchase that combines comfort with style.
Grazie
Tariffs are because of politics and cost 80 extra dollars . The pants are great and the service from. Masons IT was great. Grazie Joshua Elias
Attention to detail
I ordered a pair of Mason’s trousers and was impressed not only by the quality but also by the small details, like the stitching and the finishing touches. They give the garment a refined look that stands out from ordinary pieces.
Client focus is no slogan but a reality with Masson's .
Excellent support via what's app. The assistent took care that the jacket and pant had the same kind of white. Initially there was a difference. She took care and found the right jacket / pant. Finally after final approval the goods were send with UPS .
A perfect experience. Thank's to the Masson's Team.
Fast delivery, presentation, box, aroma , and of course quality
Perfect for work
I’ve been buying Mason’s for years and their trousers have become my go-to choice for the office. I wear them almost every day and they’re always spot on. The hemming service is also really handy, the trousers arrive ready to wear and with the perfect length every time.
I have been a client for more that 10 years . Everything is perfect . Thanks
Stylish and reliable
I recently bought a pair of Mason’s trousers and I’m really happy with the purchase. The fit is elegant yet comfortable, and the fabric feels durable and well made. Everything arrived on time and well packaged, which made the experience even better.