Review summary
Customers consistently praise the high quality of Mason\’s fabrics, craftsmanship, and attention to detail in their garments. Shoppers are highly satisfied with the comfort and fit of Mason\’s clothing, often noting items fit perfectly and are comfortable for daily wear. Customer service is described as extremely responsive, kind, and helpful, with multiple mentions of outstanding support via WhatsApp and knowledgeable staff. Many reviews highlight fast delivery, careful packaging, and the pleasant presentation of items, including details like fragrance and ready-to-wear condition. Customers also appreciate the stylish designs, wide selection of colors, cuts, and the attention to modern trends. Some customers wish for better online filtering to make browsing easier. While some find the price justified by quality, others are frustrated by international price differences and recent price hikes.
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How Trusted Shops prevents fake reviewsReviewsen.masons.it
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Mason’s has the best customer service reps. They are on point with all your customer orders and concerns. They look out for their customers making sure things are ordered correctly. They are always upfront and want to make sure their customers are informed and satisfied with their purchases.
Highly recommended Mason’s for quality clothing and outstanding customer service.
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Beautiful fabrics and colors
Beautiful fabric, perfect color and amazing fit!
It is perhaps a bit difficult to understand the differences in fabrics and discern color differences (ie many styles are in dark blue, but it is difficult to see differences…olive vs green). Additionally, there should be a clear link between blazers and matching pants to create a suit…ie a clear link and callout to matching jackets and pants and, do any jackets match more than one pant (blazer with skinny pants or traditional pants).
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The quality of the fabrics, the colours of the fabrics and the design.
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I live in Canada. I love your pants but I have found out that if I have them delivered to an address in Europe the items are literally hundreds of Euros cheaper and I'm not talking about shipping and duty. I bought a pair of pants that I paid 177 Euros for that you;d have cost 30* Euros had I had them delivered to my home in Canada. I think that is outragous.
Reply from en.masons.it
Hello Mr. Vanger, we would like to emphasize, as already explained, that shipping logistics for Europe are not the same as for America or Canada.
This involves more staff and different, more expensive steps.
I would also like to point out that the price does not vary by hundreds of euros per product. Perhaps you had this impression because you applied a discount code to your order.
Kind regards
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The best trousers I ever wore.
Fits perfectly on my body and excellent crafted. Definitely will buy more.
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Maravillosa!!!
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The colours, fabrics and designs are quite good.
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El diseño una fantasía ,el tejido excelente ,los detalles de sastrería .
Una apuesta segura
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Excellent
I ordered a pair of Mason’s cargo trousers online and they turned out better than expected. The fabric feels solid without being stiff, and the pockets are actually useful without making them bulky. They’ve already become a go-to piece in my wardrobe.
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Quick delivery and good communication about the status, nice packaging, sweet perfume smell when opening the box. Some companies should follow your ways of working. Nothing to add to improve from my perspective.
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Great fit for everyday use
I bought a pair of Mason’s bermuda shorts during the summer sale and they’ve quickly become my go-to. Light, comfortable, and easy to style with almost anything. Customer service also helped me with a sizing question, which made the purchase even smoother.
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perfect
These cargo pants fit great and feel really comfortable. The fabric is sturdy but still soft, and the pockets are super practical. I’ve been wearing them nonstop
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Light and elegant
I recently bought a Mason’s shirt and I’m very pleased with it. The fabric feels soft and breathable, perfect for warmer days, and the cut falls nicely without feeling restrictive. Overall, a purchase that combines comfort with style.
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Grazie
Tariffs are because of politics and cost 80 extra dollars . The pants are great and the service from. Masons IT was great. Grazie Joshua Elias
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Attention to detail
I ordered a pair of Mason’s trousers and was impressed not only by the quality but also by the small details, like the stitching and the finishing touches. They give the garment a refined look that stands out from ordinary pieces.
