Allergy Test Australia

Reviews:

Thank you so much for your review. I am very sorry to hear you are not completely satisfied with the service. Please be aware that you purchased our hair testing for sensitivities and not our blood allergy package and have therefore not been tested for allergies, only sensitivities. Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager

Thank you so much for your review. I am sorry to hear that you are not completely satisfied with the service. Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager

Thank you so much for your review. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for your review. We’re very proud of our service and we're very happy to hear that you received your test results. We're sorry to hear you experienced difficulties receiving the test results. I can see from our records the wrong email address was provided on the blood submission card sent to our labs and this caused a delay in receiving your results. Thank you for taking the time to rate your experience, we really appreciate it. We are always looking to improve our service and your feedback helps! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for your review. I am sorry to hear that you are not completely satisfied with the service. Please be aware that the hair testing tests for the number of items advertised and reports back only those that have shown a reaction or response. Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager

Hello, thank you for your review. I am very sorry to hear that log-in process did not work for you. But we are happy that our Live Chat team was able to resolve your problem quickly and efficiently. If you have any questions, please do not hesitate to contact our team at info@allergytest.co Lucie Customer Service.

Hi Carolyn, thank you for your review! We are very proud of our LiveChat team, so we will pass this on to Alex straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! We're so sorry that you have experienced issues with Sendle. If there's anything we can do, please do not hesitate to contact us at info@allergytest.co and our friendly and expert team will be more than happy to assist. Donna Customer Service Manager

Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Your suggestion will be passed on our management. Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service

Hi Elyse, thank you so much for reaching out and leaving a review! We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Hi Theresa, thank you for your review. I am very sorry to hear the finger prick lancet in your tets kit did not work. I have reached out to you via email to arrange new lancets to be sent to you, to allow you to complete the test. If you have any questions, please do not hesitate to contact our team at info@allergytest.co Donna Customer Service Manager

Hi Samantha, thank you for your review. I am very sorry to hear you are not completely satisfied with the service. I have looked into this for you and I can see a follow-up email was sent correcting this to "I can see that only one sample has been received till now. You can wait and contact us after a couple of days regarding the status of the samples. When we receive your samples then the normal processing time to prepare the results is 3-5 business days but if somebody pays for the fast track then the processing time is reduced to 48 hours. Thank you so much for understanding!" I have flagged this with the team to ensure all emails are being proofread before sending. If you have any queries or concerns about your order, please contact our customer service team at info@aallergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you so much for your review and feedback. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for the review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Hi Benjamin, thank you for review! I am very sorry to hear your blood spot card was not included in your kit. I'm glad Alex was able to assist and get you a new card. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for your review! Donna, Customer Service Manager

Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you for your review! We are very sorry there was a shipping delay with your order, but we are very happy to hear our customer service team were able to assist quickly in getting yoru test kit dispatched. Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager

Thank you for your review. I am very sorry to hear your test kit was delayed reaching you. While mail delays are outside of our control, we understand these can be frustrating. Thank you so much for your feedback - we are always trying to improve our service, and your feedback helps. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager