Allergy Test Australia

Reviews:

So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.

I ordered my test many weeks ago, simple instructions, paid my money for the most complete test kit (>$200) and sent back as instructed. I have had to chase the results and still after many weeks do not have my results. I have received many emails asking about my experience for a test i still am yet to receive my results. They then sent me "my results" but inadvertently sent me the results of another patient which is so unprofessional. I am a health care practitioner and have found the experience frustrating and less than ideal. I am over $200 out of pocket and I still do not have my results despite requesting many times. I would like my money back please.

The Service was slow and not as indicated on the website. Having paid extra for express service to Allergy Test and express mail to return the test. All the documentation was not with the original kit. The "Submission Card was Not Provided" and liasing with Allergy Test. Maybe allow staff to liase with the customer to make a common sense practical solution? It was not clear on the website that the tests were to be conducted in the UK. It was indicative the Test would be done in Australia which would have been a quicker process. On a positive note the results were the same as I received from my own Doctor

I found the report was very limited compared to other food sensitivity tests that I am aware of that are far more comprehensive and specific There were a lot of pages in the report but most of it was general information

No products delivered. No communication Sent numerous emails,chat, no reply Phone lines disconnected Do not order as it is a scam company

No customer service after I was given an incorrect address to send the sample. Staff could not care less. Very sad.

After purchase the test took so long to arrive I had to check tracking information to see where it was. The test itself was easy to use. I have posted back the sample and not heard anything since. No results, no email to indicate the sample has been received. I can not recommend this test to anyone.

Very slow to get received email, inquiry emails and Facebook messages don’t get answered. Feels like a scam. Much dearer than other companies. Didn’t respond to an email about troubleshooting. Multiple people online state the same issues.

The allergy test results were for my staffy and the results were not what I expected for example it stated that she is highly allergic to green tea an other stuff that humans are allergic to she is a dog.

I never received my order. Perhaps provide updates on processing and fulfilment. Now I need to check if my card has been charged.

I havent recieved my results or an answer as to where it's up to, I've emailed multiple times with no response.

We sent in 2 hair samples weeks ago. No communication. We have tried the tracking number with no results.

We sent 3 samples in January and still no results. Can't get in contact with anyone

Didn’t receive all of my items and found communication extremely delayed and poor

Have not received my results yet so can't give any more than 1 star

Actually send the tests I paid for months ago!

No results

Look it does take longer than expected but you do get the results. They have been very helpful and easy to contact.

Very interesting report, now I understand why I had effect from certain products that have high percentage