Allergy Test Australia- Logo - reviews

Allergy Test Australia
Reviews:

234 reviews in the last 12 months853 total reviews  

3.52
Good
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca

Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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Feb 23, 2024
 Verified review

The Service was slow ....

The Service was slow and not as indicated on the website. Having paid extra for express service to Allergy Test and express mail to return the test. All the documentation was not with the original kit. The "Submission Card was Not Provided" and liasing with Allergy Test. Maybe allow staff to liase with the customer to make a common sense practical solution? It was not clear on the website that the tests were to be conducted in the UK. It was indicative the Test would be done in Australia which would have been a quicker process. On a positive note the results were the same as I received from my own Doctor
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Feb 24, 2024
 Verified review

Limited value

I found the report was very limited compared to other food sensitivity tests that I am aware of that are far more comprehensive and specific There were a lot of pages in the report but most of it was general information
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Feb 23, 2024
 Verified review

Scam, scam

No products delivered. No communication Sent numerous emails,chat, no reply Phone lines disconnected Do not order as it is a scam company
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Mar 8, 2024
 Verified review
No customer service after I was given an incorrect address to send the sample. Staff could not care less. Very sad.
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Feb 21, 2024
 Verified review

Disappointing

After purchase the test took so long to arrive I had to check tracking information to see where it was. The test itself was easy to use. I have posted back the sample and not heard anything since. No results, no email to indicate the sample has been received. I can not recommend this test to anyone.
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Mar 19, 2024
 Verified review

Very slow to get received email

Very slow to get received email, inquiry emails and Facebook messages don’t get answered. Feels like a scam. Much dearer than other companies. Didn’t respond to an email about troubleshooting. Multiple people online state the same issues.
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Mar 15, 2024
 Verified review
The allergy test results were for my staffy and the results were not what I expected for example it stated that she is highly allergic to green tea an other stuff that humans are allergic to she is a dog.
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Feb 18, 2024
 Verified review
I never received my order. Perhaps provide updates on processing and fulfilment. Now I need to check if my card has been charged.
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Mar 16, 2024
 Verified review
I havent recieved my results or an answer as to where it's up to, I've emailed multiple times with no response.
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Mar 17, 2024
 Verified review
We sent in 2 hair samples weeks ago. No communication. We have tried the tracking number with no results.
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Feb 21, 2024
 Verified review
We sent 3 samples in January and still no results. Can't get in contact with anyone
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Mar 11, 2024
 Verified review
Didn’t receive all of my items and found communication extremely delayed and poor
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Mar 16, 2024
 Verified review
Have not received my results yet so can't give any more than 1 star
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Mar 12, 2024
 Verified review
Actually send the tests I paid for months ago!
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Mar 11, 2024
 Verified review
No results
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Mar 11, 2024
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Feb 9, 2024
 Verified review
delivery took longer than expected but not the company's fault as they shipped same day. The results came really fast just 2 days after they got my sample. My mum is now also doing the testing because my experience was so good
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Feb 17, 2024
 Verified review
The one i paid for was to test for 975 ? I expected the results for the lot, not part of
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Feb 7, 2024
 Verified review
Most of her allergies we had worked out so it was great to get confirmation
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Feb 3, 2024
 Verified review
Quick delivery and easy to use test. Reasonable price. Would buy again.
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