So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
A lot of reading shortening would be great all I wanted to k ow is what I maybe allergic too all the things I should be eating I do so iam a little confused how come they wasn’t picked up
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13 days ago
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Sensitivity tests
Emails with instructions and results were prompt. Sensitivity test results were comprehensive. Emails went to junk folder so remember to check there or add to contacts.
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Apr 17, 2024
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Apr 14, 2024
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Mar 31, 2024
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The results are trustworthy and I have been greatly impacted health wise by knowing what foods to eliminate from my diet including very unexpected ones. But I have found the process of sending recieving and communication in between poor.
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Mar 14, 2024
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Apr 3, 2024
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Slow and poor service
Slow, poor communication, inaccurate website
The test is sent to the UK if you are in Australia - they don’t tell you this. So it takes a LOOOONNNGG time. And then the results weren’t sent through to me - some sort of technical glitch. Nobody contacted me, it was left to me to follow up, then when I did they went “so sorry”. Not sure about the results themselves. They seem interesting, but mostly point to a severe allergic reaction to something they didn’t test for, so not especially helpful. But not their fault. Otherwise the allergies seem accurate to what I already knew. The intolerances are interesting, I will have to see if they are on point. But mostly my bad review is due to the poor information and very delayed service. Should do better.,
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Mar 24, 2024
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The experience was good however I know I am gluten intolerant and nothing showed up. Really disappointed, I thought this test may help change my uncomfortableness. Everything I seem to be in high % I don’t even hardly eat. Waste of money for me…sorry
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Mar 15, 2024
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The allergy test results were for my staffy and the results were not what I expected for example it stated that she is highly allergic to green tea an other stuff that humans are allergic to she is a dog.
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Feb 25, 2024
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Can’t really judge until I see the results
Can’t really judge until I see the results…
Would like to see postage included as I had to go to the post office to buy a 1x postage stamp.
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Feb 8, 2024
Verified review
Look it does take longer than expected but you do get the results. They have been very helpful and easy to contact.
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Feb 24, 2024
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The results were quite confusing. For example, it stated my dog was highly sensitive in some types of food & my thoughts was to remove them from her diet where I can.
But under nutritional balances it says she is lacking in certain requirements, but they form part of the foods that she has a higher sensitivity to.
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Feb 7, 2024
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Very interesting report, now I understand why I had effect from certain products that have high percentage
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Feb 17, 2024
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The one i paid for was to test for 975 ? I expected the results for the lot, not part of
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Feb 8, 2024
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All the foods mentioned I don't give my dog.
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Feb 7, 2024
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Feb 23, 2024
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The Service was slow ....
The Service was slow and not as indicated on the website. Having paid extra for express service to Allergy Test and express mail to return the test.
All the documentation was not with the original kit. The "Submission Card was Not Provided" and liasing with Allergy Test. Maybe allow staff to liase with the customer to make a common sense practical solution?
It was not clear on the website that the tests were to be conducted in the UK. It was indicative the Test would be done in Australia which would have been a quicker process.
On a positive note the results were the same as I received from my own Doctor
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Feb 24, 2024
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Limited value
I found the report was very limited compared to other food sensitivity tests that I am aware of that are far more comprehensive and specific
There were a lot of pages in the report but most of it was general information
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Jan 21, 2024
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The tests were easy to do but still waiting for results, No notification that tests have been received.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 15, 2024
Verified review
Thought the test results would be completed in Australia but indeed it goes overseas. Still have not received results due to travel time.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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