Allergy Test AustraliaReviews:
234 reviews in the last 12 months853 total reviews
Good
Top positive review
Jul 5, 2023
Verified review
The answers were very prompt and they sent through exactly what I was asking for.
Thank you for the great service.
Rebecca
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Top negative review
Feb 19, 2024
Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia
May 28, 2023
Verified review
Provided a product that did not work and took ages to get them to accept the problem and to get a refund processed.
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Answer by Allergy Test Australia
May 30, 2023
Thank you for your review.
I am very sorry to hear you are not completely satisfied with the service.
Your correspondence with our team shows the test kit received was complete and as described. The finger prick lancet in the images you sent to our team showed the lancet was suitable for use, but our team did also offer to send replacement lancets free of charge.
Your order was then refunded by our team on the 17th of April.
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
We are always trying to improve our service, and your feedback helps.
Donna,
Customer Service Manager
May 26, 2023
Verified review
Super quick postage, tests so easy to use
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Answer by Allergy Test Australia
Jun 5, 2023
Hi Sarah, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience and found the testing quick and easy!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 25, 2023
Verified review
It was conclusive
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Answer by Allergy Test Australia
May 25, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 23, 2023
Verified review
Simple and easy test to conduct. With an easily read summary of all allergies and intolerances
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Answer by Allergy Test Australia
May 24, 2023
⭐⭐⭐⭐⭐ Thank you so much for the 5-star review, Trudy!
We’re very proud of our service and we’re so happy you had a positive experience and found the testing easy to complete!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 23, 2023
Verified review
I feel so much better after following the diet recommendations :)
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for the 5-stars! :-) ⭐⭐⭐⭐⭐
We are very happy that the testing has helped you to feel so much better!
We’re very proud of our testing and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 23, 2023
Verified review
Great customer service, very responsive and helpful
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Answer by Allergy Test Australia
May 24, 2023
⭐⭐⭐⭐⭐ Thank you so much for the five-star review, Kerryn; we're very proud of our customer service team and our 24/7 LiveChat team, who can help you to get any issues rectified quickly, as well as ensure your results make a bit of change in your life!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 21, 2023
Verified review
Just been able to feel in a few more items to avoid in the hope of better health .
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Answer by Allergy Test Australia
May 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 20, 2023
Verified review
Report review
Answer by Allergy Test Australia
May 24, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager