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Allergy Test Australia
Reviews:

228 reviews in the last 12 months844 total reviews  

3.56
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Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca
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Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia

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13 days ago
 Verified review

Sensitivity tests

Emails with instructions and results were prompt. Sensitivity test results were comprehensive. Emails went to junk folder so remember to check there or add to contacts.
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Apr 22, 2024
 Verified review
A lot of reading shortening would be great all I wanted to k ow is what I maybe allergic too all the things I should be eating I do so iam a little confused how come they wasn’t picked up
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Apr 17, 2024
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Apr 14, 2024
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Mar 31, 2024
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The results are trustworthy and I have been greatly impacted health wise by knowing what foods to eliminate from my diet including very unexpected ones. But I have found the process of sending recieving and communication in between poor.
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Mar 14, 2024
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Feb 25, 2024
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Can’t really judge until I see the results

Can’t really judge until I see the results… Would like to see postage included as I had to go to the post office to buy a 1x postage stamp.
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Feb 24, 2024
 Verified review
The results were quite confusing. For example, it stated my dog was highly sensitive in some types of food & my thoughts was to remove them from her diet where I can. But under nutritional balances it says she is lacking in certain requirements, but they form part of the foods that she has a higher sensitivity to.
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Feb 17, 2024
 Verified review
The one i paid for was to test for 975 ? I expected the results for the lot, not part of
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Feb 8, 2024
 Verified review
Look it does take longer than expected but you do get the results. They have been very helpful and easy to contact.
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Feb 8, 2024
 Verified review
All the foods mentioned I don't give my dog.
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Feb 7, 2024
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Very interesting report, now I understand why I had effect from certain products that have high percentage
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Feb 7, 2024
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Jan 21, 2024
 Verified review
The tests were easy to do but still waiting for results, No notification that tests have been received.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 4, 2024
 Verified review

I liked the avalability of roducts and…

I liked the availability of products and the ease of ordering these products.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 1, 2024
 Verified review
I used the chat function on the website and got a polite and efficient response to my query on my blood test results.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 26, 2023
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Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for your review. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager
Dec 15, 2023
 Verified review
it took a long time to receive the kit after paying, i have sent back my samples about 2 weeks ago and have still not heard anything back, all up it is a long process to get a result.
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Answer by Allergy Test Australia
Dec 18, 2023
Thank you for your review. I am very sorry to hear that you are not completely satisfied with the service and have experienced delays with mail services. While mail delays are outside of our control, we understand how frustrating these can be. Your sample has not yet arrived at our lab, but you will receive an email confirming receipt when the sample arrives at our lab and goes forward for testing. If you have any questions, queries, or concerns, please do not hesitate to contact our team at info@allergytest.co and we will be more than happy to assist. Donna Customer Service Manager
Dec 9, 2023
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Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for your review. We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 6, 2023
 Verified review

Not crash

Not all allergies are correct that they say. And they loose tests had to repeat 3 times to a disabled child.
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Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for your review. I am very sorry to hear you are not completely satisfied with the service. Please be aware that you purchased our hair testing for sensitivities and not our blood allergy package and have therefore not been tested for allergies, only sensitivities. Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Donna, Customer Service Manager