Allergy Test Australia- Logo - reviews

Allergy Test Australia
Reviews:

234 reviews in the last 12 months841 total reviews  

3.59
Good
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca
Read more
See all positive reviews

Top negative review

Feb 19, 2024
 Verified review
So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Allergy Test Australia

Filter
Rating
 Sort by  
Relevance
(121)
Reset
Dec 29, 2023
 Verified review
Report review
Answer by Allergy Test Australia
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jul 5, 2023
 Verified review
The answers were very prompt and they sent through exactly what I was asking for. Thank you for the great service. Rebecca
Report review
Answer by Allergy Test Australia
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 20, 2023
 Verified review

Your Customer Service reps are AWESOME

Your Customer Service reps are quick to respond and were so helpful. My only suggestion: I only put one stamp on my sample thinking it was only going to Florida. After waiting several day I pulled my information sheet again and realized it was ultimately going to the UK. I recommend putting the $1.45 postage information earlier in the sheet in step 3 (Sending your sample).
Report review
Answer by Allergy Test Australia
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2023
 Verified review

Great service, fast delivery seems a good product

I suffer dreadfully with allergies and take every Medication it seems. I also have air purifiers running around the clock as I live on a farm. I have used this product for about three months and it really does seem to reduce the allergy symptoms. I also have scent allergies and wish it was scent free but it’s a small price to pay.
Report review
Answer by Allergy Test Australia
Dec 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 29, 2023
 Verified review
I recommend, I am now more aware of my food sensitivities and what is best for me not to eat. The test also gives deficiencies so I am aware of what I am deficient in. I’ve made changes to my diet and am feeling much better
Report review
Answer by Allergy Test Australia
Nov 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 30, 2023
 Verified review
I did a live Chat as my order went through twice (due to my wifi dropping out) the live chat was helpful I am just waiting on a reply to get one order cancelled and a refund. They said 2-3 days before I would hear back.
Report review
Answer by Allergy Test Australia
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 14, 2023
 Verified review
Heather was very helpful with assisting me with my enquiry. She was very quick to respond and was able to provide me with the answers I needed. Amazing customer service 👍 thank you for making this process very easy.
Report review
Answer by Allergy Test Australia
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 20, 2023
 Verified review
Heather is very helpful and professional to communicate with. Excellent customer representative, I will give her 10/10. I really appreciate your assistance Heather. Keep up the good work!
Report review
Answer by Allergy Test Australia
Sep 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 18, 2023
 Verified review
The lady was very kindly enough helped with my issues with my results , appreciate the time she took to help and also to check if I was happy with anything or needed more help .
Report review
Answer by Allergy Test Australia
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 6, 2023
 Verified review

Finally feeling good

Struggled with digestive issues for so many years, finding out what I’m sensitive to and changing my diet has changed everything for me, feel better than I have in years.
Report review
Answer by Allergy Test Australia
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 12, 2023
 Verified review

So helpful

Customer support online is excellent, they could not have been more helpful sorting out the problem with the form I had sent incorrectly.
Report review
Answer by Allergy Test Australia
Oct 17, 2023
Thank you so much for reaching out and giving us five stars, Penelope! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 7, 2023
 Verified review
The service is excellent. My questions were answered quickly and it has given me more guidance in what to do next. Thank you.
Report review
Answer by Allergy Test Australia
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 17, 2023
 Verified review
Quick detailed service. Would have liked to have received an acknowledgement email to confirm receipt of my blood sample.
Report review
Answer by Allergy Test Australia
Nov 23, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Thank you for taking the time to rate your experience, we really appreciate it! We are always trying to improve our service, and your feedback helps! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 5, 2023
 Verified review
Incredibly helpful and great staff! Had some confusion and questions and took less than 10minutes to sort out. 10/10
Report review
Answer by Allergy Test Australia
Nov 6, 2023
Thank you so much for reaching out and giving us five stars, Maddison! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 3, 2023
 Verified review

Easy!

I liked that Heather, answered my questions straight away! Very informative, knew what she was talking about x
Report review
Answer by Allergy Test Australia
Aug 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 14, 2023
 Verified review
was having problems downloading forms. contacted live support and my problem was sorted quick and promptly
Report review
Answer by Allergy Test Australia
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 27, 2023
 Verified review

Wonderful service

I received very sincere, compassionate assistance today. Very happy with the service and the outcome.
Report review
Answer by Allergy Test Australia
Aug 29, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 19, 2023
 Verified review
My results hadn't come through, assistance looked into it and sent them straight away. Very efficient.
Report review
Answer by Allergy Test Australia
Jun 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 28, 2023
 Verified review
Very professional quick response and very helpful these results will chance my like for the better
Report review
Answer by Allergy Test Australia
Nov 30, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Apr 27, 2023
 Verified review
I have made contact twice via online speaking with Heather both times and she was very helpful.
Report review
Answer by Allergy Test Australia
May 3, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager