Test Your Intolerance New Zealand- Logo - reviews

Test Your Intolerance New Zealand
Reviews:

85 reviews in the last 12 months187 total reviews  

3.65
Good
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Nov 29, 2023
 Verified review
After yesterday’s chat will Alex, I thought the problem was being solved. However, I had to chat again today with Heather, as no results for Mum yet. She said there was a problem & it was a mis-scan & another sample needs to be sent off…
Read more
See all positive reviews

Top negative review

Feb 20, 2024
 Verified review
I ordered a hair test for intolerances, apparently it got lost in the mail, while I was waiting for the results of that it was taking a while so I ordered a blood test and sent that in, the results were incorrect, things I know 100% I’m intolerant to it was saying no reaction which is false, I contacted them for a refund for both tests because the hair one they never did and the blood test results were definitely incorrect, I got an email back saying they have sent the refund request to someone and they will be in touch, iv not heard anything, I sent a follow up email and there’s no response
Read more
See all critical reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Test Your Intolerance New Zealand

Filter
Rating
Sort by  
Latest first
Jun 19, 2023
 Verified review
I like how much was tested and information that was actually provided in the test results.
Report review
Answer by Test Your Intolerance New Zealand
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
Jun 12, 2023
 Verified review
Customer service never got back to me
Report review
Answer by Test Your Intolerance New Zealand
Jun 13, 2023
Hi Kaitlin, thank you for your review. I am unable to locate any correspondence from you on our 24/7 LiveChat or on emails from the email address you have used to leave your review. If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Donna, Customer Service Manager
May 31, 2023
 Verified review
Report review
Answer by Test Your Intolerance New Zealand
Jun 5, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
May 19, 2023
 Verified review
Everything was great but took quite some time
Report review
Answer by Test Your Intolerance New Zealand
May 22, 2023
Thank you for your review. I am very happy to hear you found the testing helpful. Our systems show your test sample was received 24th April and test results were emailed 28th April. We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
May 6, 2023
 Verified review
Report review
Answer by Test Your Intolerance New Zealand
May 11, 2023
Thank you so much for reaching out and rating your experience. We’re so proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager