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Test Your Intolerance New ZealandReviews

: 74Good

4.02

Reviews for Test Your Intolerance New Zealand

44 verified reviews in the last 12 months

74 total reviews
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the most relevant positive review


Jul 19, 2022
Well, the nz website says "New Zealand’s highest-rated allergy testing company".. this is inaccurate as the "company" is really based in the UK, and the blood test kit had to come over from Australia. So the "nz" part of the promotion is a marketing subterfuge. It took almost 2 weeks for the kit to come from Aus, then the sample went to Wellington, and then forwarded onto the UK. I eventually got my results 5 weeks after ordering it. They were interesting, and did confirm some intolerances I knew about, and gave insight into new ones I wasnt aware of - or that dont acually bother me enough to cause a problem that I could link to the food concerned. All in all, I found the results to be of value. I would perhaps recommend this company to others, but with a proviso regarding the long wait, and to carefully check which level of test is appropriate (i.e what exactly is tested) before ordering.
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Feb 17, 2022
I paid for my tests on 20/12/2021 And i am still waiting I have Emailed and Company said it would Re-send another one but today is February 18th and i am still waiting I would have been happy to pay more money to get a Track & Trace I only work Part time and saved up for this Test and it just doesn’t seam fair
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Reviews for Test Your Intolerance New Zealand

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 Verified review
Aug 26, 2022
For the money I paid a personalised report was expected, instead I received a computer generated report, certainly not good enough!
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Answer by Test Your Intolerance New Zealand
Nov 17, 2022
Thank you for your review! We are pleased to confirm all test reports are personalised to each person's allergies and intolerances, and the report includes some general information and advice on common reactive foods. You do also have the option of emailing our team with any questions you may have, or purchasing one of our nutritional therapist consultations. We hope this helps!
 Verified review
Aug 18, 2022
Took ages to get anything and when followed up they had had results for a month without any communication.
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Answer by Test Your Intolerance New Zealand
Nov 17, 2022
Thank you for your review! We are pleased to confirm your test sample arrived at our lab 13th July and was tested and the results emailed 15th July. You then made contact with our lab 10th August and these were resent to you. Please be aware, emails may go to your junk/spam folder due to the links or attachments. Thank you for testing with Test Your Intolerance!
 Verified review
Feb 17, 2022
Hard to understand the information on how it applied to my diet
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Answer by Test Your Intolerance New Zealand
Mar 9, 2022
Thank you for your review. We are sorry to hear you are struggling to understand the report. Please do reach out to our customer service team at info@testyourintolerance.com who will be happy to assist and explain your report.
 Verified review
Jun 16, 2022
I think for the money it should have covered more like spices
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Answer by Test Your Intolerance New Zealand
Jun 29, 2022
Thank you for your review and feedback regarding our testing. If you have any further questions or queries, please do not hesitate to contact our team at info@testyourintolerance.com
 Verified review
Feb 17, 2022
I paid for my tests on 20/12/2021 And i am still waiting I have Emailed and Company said it would Re-send another one but today is February 18th and i am still waiting I would have been happy to pay more money to get a Track & Trace I only work Part time and saved up for this Test and it just doesn’t seam fair
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Answer by Test Your Intolerance New Zealand
Jun 29, 2022
Thank you for your review. We are pleased to confirm your replacement test kit was successfully delivered 17th February. Your tracking information to track your test kit was emailed by the courier. We hope this helps.
 Verified review
Mar 16, 2022
Ordered 2 months ago, have not received it. Nor had replies to my emails. I got someone through messenger very apologetic and said would send it out. It still hasn't arrived.
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Answer by Test Your Intolerance New Zealand
Mar 16, 2022
Thank you for your review. We are very sorry to hear your original test kit did not arrive. I am please to confirm your replacement kit was dispatched on a tracked delivery 9 days ago and is currently on its way to you. Please do reach out to our customer service team at into@testyourintolerance.com who will be happy to provide your tracking information.
 Verified review
Jan 11, 2022
This was a rip off. I paid for something and they were supposed to send the test strips, but they never arrived. So basically I paid for nothing....
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Answer by Test Your Intolerance New Zealand
Jan 12, 2022
Thank you for your review. We are very sorry to hear your test kit did not arrive. Our team would be more than happy to dispatch a replacement right away for you. Please do make contact with our customer service team at info@testyourintolerance.com and our team will be able to assist you.
 Verified review
Jun 7, 2022
Took 7 weeks to receive the test, still waiting for results even though I paid for express results.
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Answer by Test Your Intolerance New Zealand
Jun 29, 2022
Thank you for your review. We are very sorry to hear you are not satisfied with the service. Our systems show your sample has not yet arrived at our labs. Please do reach out to our team at info@testyourintolerance.com who will be able to advise and assist.
 Verified review
Jul 3, 2022
Never got my results. They send it to the uk to get tested and I’m in NZ
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Answer by Test Your Intolerance New Zealand
Jul 18, 2022
Thank you for your review. We're very sorry to hear you have not yet received your results. Our systems show the sample has not yet arrived at our UK lab. Please do reach out to our customer service team at info@testyourintolerance.com and they will be happy to advise and assist.
 Verified review
Apr 4, 2022
Still waiting on results. It's a very slow process.
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 Verified review
Mar 4, 2022
I never received my kit
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Answer by Test Your Intolerance New Zealand
Mar 9, 2022
Thank you for your review. We are very sorry to hear your test kit has not arrived. I can see you have reached out to our customer service team who have arranged the dispatch of a replacement kit. If you do require any further assistance, please do not hesitate to contact the team at info@testyourintolerance.com who will be more than happy to help.
 Verified review
Feb 4, 2022
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Answer by Test Your Intolerance New Zealand
Feb 14, 2022
Thank you for your review. We are very sorry to hear you are not satisfied with the service. If you do have any queries or concerns, please do not hesitate to contact our team at info@testyourintolerance.com who will be more than happy to help!