eibabo.com/en- Logo - reviews

eibabo.com/en
Reviews:

161 reviews in the last 12 months706 total reviews  

4.87
Excellent

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eibabo.com/en fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Jun 11, 2023
 Verified review
Ordered a door latch that is unavailable in Canada. Shipping to Canada was immediate and I was constantly kept apprised of the shipping status. Item arrived a couple days early, exactly as described in the catalog, in perfect condition. Excellent company to purchase from.

Top negative review

Apr 18, 2023
 Verified review
Despite eibabo's lengthy order preparation time of 20-22 days, we were relieved to see that a part we were having difficulty sourcing was seemingly available. We waited the full 22 days for the order to be prepared, at which time we were informed that our part was actually not in stock at all. Instead it was on back order with a lead time of 3 additional months! Waiting nearly a month to receive this information is ridiculous. Your customers should be advised within at least 24 hours of placing an order whether it can be fulfilled or not. Ideally, they should be advised before placing an order like most other suppliers. Please improve this!
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Reviews for eibabo.com/en

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Latest first
Oct 16, 2023
 Verified review

First experience.

My first experience with eibabo is excellent.
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Answer by eibabo.com/en
Oct 16, 2023
Thank you very much for the positive feedback. We look forward to your next order.
Oct 14, 2023
 Verified review

Great!

Very fast delivery. Very good quality of products.
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Oct 13, 2023
 Verified review
It's very easy to place the order and very quick ans excellent service by the team. I received material before the expected dates. Great job. Keep it up.
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Oct 12, 2023
 Verified review
We ordered 13 batteries. 5 did not work. I have emailed them but no response.
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Answer by eibabo.com/en
Oct 13, 2023
There is no email/complaint registered for this order. If you have any questions about an order or a complaint, please always quote the relevant store order number. Only then we can assign your message to the correct transaction. We kindly ask for your understanding.
Oct 11, 2023
 Verified review
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Oct 10, 2023
 Verified review
I had need to speak to a eibabo representative, and found it was extremely difficult to speak to anyone by phone :-(
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Answer by eibabo.com/en
Oct 11, 2023
Thank you very much for your feedback. We have reached our capacity limit in telephone support due to massive enquiries and kindly ask for your understanding. Please contact us by email. This is the fastest and safest way for queries. Your messages will be answered within the shortest possible time, if possible on the same day.
Oct 10, 2023
 Verified review
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Oct 9, 2023
 Verified review
Order was processed efficiently and progress was updated regularly
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Oct 6, 2023
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HH
HM H.
Singapore
Oct 6, 2023
 Verified review
Responsive and reliable.
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Oct 3, 2023
 Verified review
Good seeler .
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Oct 3, 2023
 Verified review
Quick ship and good response .
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Oct 3, 2023
 Verified review
very good shop with many products.they arrived well packed and really soon
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AT
Anita T.
Koerich
Sep 27, 2023
 Verified review

reliable service

The delivery was faster than promised and the shop was very responsive and helpful when we had questions.
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Sep 20, 2023
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Sep 19, 2023
 Verified review

good experiounce

good experience
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Sep 19, 2023
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Sep 19, 2023
 Verified review
Very good stock and fast shipping
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Sep 5, 2023
 Verified review
Good condition and Fast Delivery
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Sep 4, 2023
 Verified review
Accurate information and quick response and shipment
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