Allergy Test Ireland- Logo - reviews

Allergy Test Ireland
Reviews:

174 reviews in the last 12 months294 total reviews  

3.83
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.

Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Latest first
Jan 2, 2024
 Verified review

Satisfaction

Kit arrived quickly, process was easy. Customer service is friendly and helpful. I am starting elimination diet
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 1, 2024
 Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 30, 2023
 Verified review
Find out any information on the test I cant get anywhere thanks
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Dec 29, 2023
 Verified review
Excellent
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2023
 Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2023
 Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2023
 Verified review
bought for my partner who was really happy with the process and results
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 27, 2023
 Verified review
fast results and informative report
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 13, 2023
 Verified review
Good product. Great experience
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 10, 2023
 Verified review
Found that most of the foods that they found I either don’t eat and ones that I do have trouble with like wheat were supposedly fine.
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Answer by Allergy Test Ireland
Dec 11, 2023
Thank you for your review. Your review is really important to us and any feedback given is taken seriously. Regarding our testing each testing method is used for different purpose, it tests different sample and detects different markers. Our ELISA testing method allows for a measurement of the reaction between antibodies in the individual blood sample and the receptors on the test strip. When the sample is exposed to the testing strip reactions will only occur where it reacts with the specialised receptors and therefore produce a result. Where there is no reaction there are no antibodies present at that time. These reactions can then be measured in order to produce results which are presented in our reports. We understand that this result has not come back as you hoped, and we would advise never to go against the advice of a medical professional. Our testing is for raised IgE and IgG antibodies only, which is only one part of allergy and intolerance diagnosis. Patient history and clinical symptoms always take precedence over raised IgE and IgG as raised levels are not always indicative of symptoms. Allergies and intolerances can also be non-IgE or IgG mediated meaning that symptoms may present in the absence of raised levels. All information provided in reports produced is intended to support nutritional advice to optimize your diet. We do not claim or attempt to claim to diagnose medical conditions, or cure or treat medical conditions. If you wish to discuss your results further, you can send us an email. We can also arrange a 30 minutes phone session with one of our qualified nutritionists, however this is paid service. Kind Regards, Usman Customer Service Manager
Dec 6, 2023
 Verified review
Lucie from customer support helped me throughout the process and greatly improved my experience. Thanks for the quick replies and solutions.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 5, 2023
 Verified review
Customer service and support has been fantastic! Start to finish. Very reassuring and helpful. Really easy and simple no messing around and straight forward with plenty of detail.
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Answer by Allergy Test Ireland
Dec 11, 2023
Hi, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Usman, Customer Service Manager
Dec 5, 2023
 Verified review
Firstly the Lance for cutting my finger was awful! Cut was very painful for days .. even badly bruised my finger. Actually it's still a bit tender weeks later! Secondly results took far too long even though I paid extra for faster turn around. I had to email to ask where my results were, which were immediately sent to me almost like someone forgot to send them! 3rd... I do have symptoms of different food intolerance but your test says I don't other than two minor sensitivity to a hazel tree which I don't come in contact with! Waste of money as far as I'm concerned! I leaned nothing and still avoiding trigger foods! I wonder was my sample tested at all!?
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Answer by Allergy Test Ireland
Dec 11, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. Our lancets are made to a high quality and have been quality tested. Feel free to email us with more detail on how the lancets were used and if you would like more information regrading the test results. Our email address to contact us is info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Usman Customer Services
Dec 4, 2023
 Verified review
Very helpful and friendly service
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 2, 2023
 Verified review
Emailed them a couple of questions and they never replied
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Nov 30, 2023
 Verified review
Very good
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 30, 2023
 Verified review
Great idea, one of the tests worked but unfortunately the second one didn't so I was none the wiser
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Nov 25, 2023
 Verified review

nothing it was great...thanks...

nothing it was great...thanks...
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 23, 2023
 Verified review
Very good and friendly
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 22, 2023
 Verified review
Great Service!
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Answer by Allergy Test Ireland
Nov 23, 2023
Hi Dana, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We are very proud of our service and we’re so glad you had a positive experience! Our customer service team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager