Allergy Test IrelandReviews:
174 reviews in the last 12 months295 total reviews
Good
TrustmarkValid
Top positive review
Feb 8, 2024
Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Top negative review
Aug 15, 2023
Verified review
The outcome has been quite different from initial expectations.
I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever.
This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland
Oct 25, 2023
Verified review
Pseudoscience, waste of money
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Lucie
Customer Service
Oct 2, 2023
Verified review
I didn’t receive my package
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you for your review.
I am very sorry to hear that you have not yet received your test kit.
Please rach out to our tea at info@allergytest.co who will be more than happy to look into this and resolve the issue for you, ensuring you receive your testing.
Donna
Customer Service Manager
Sep 15, 2023
Verified review
Make the results clearer
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
May 21, 2023
Verified review
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Answer by Allergy Test Ireland
May 22, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
I can see you reached out to our team via email on Sunday evening and our team responded within 22 minutes to your query requesting more information to best assist you.
Unfortunately, we have not yet received a response to our email.
If you have any further queries or concerns related to your order, please reach out to our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager