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Allergy Test Ireland
Reviews:

169 reviews in the last 12 months301 total reviews  

3.82
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Dec 2, 2023
 Verified review
Emailed them a couple of questions and they never replied
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Nov 30, 2023
 Verified review
Great idea, one of the tests worked but unfortunately the second one didn't so I was none the wiser
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Nov 16, 2023
 Verified review

I think the results are flawed.

The foods listed as ‘severe’ allergies, I’ve been eating for years and they have absolutely no impact on my system. I think the test is a sham and simply goes with current trends. Ie gluten allergy, wheat allergy etc.
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Nov 10, 2023
 Verified review
I didn't get envelope that I was promised to send back test
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Answer by Allergy Test Ireland
Nov 11, 2023
Hello, thank you for your review. I am very sorry to hear that envelope with the address was not provided. We are happy to send it to you or provide additional instructions where to send the sample as well as Fast Track testing, please do not hesitate to contact our Live chat team OR email us at info@allergytest.co Lucie Customer Service.
Nov 6, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 6, 2023
Thank you so much for leaving a review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 30, 2023
 Verified review

Quick Results

The results were delivered in an efficient manner.
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 25, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 25, 2023
 Verified review
Pseudoscience, waste of money
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Lucie Customer Service
Oct 24, 2023
 Verified review
The general test is ok in red pack. The green pack the instructions in the box could be improved. Not simple to follow at all or have a QR code for a link to a video you have online. The tests are expensive and to not get it right is such a waste of money
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We are happy to guide you through the process. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Lucie Customer Service
Oct 7, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Donna, Customer Service Manager
Oct 2, 2023
 Verified review
I didn’t receive my package
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you for your review. I am very sorry to hear that you have not yet received your test kit. Please rach out to our tea at info@allergytest.co who will be more than happy to look into this and resolve the issue for you, ensuring you receive your testing. Donna Customer Service Manager
Sep 27, 2023
 Verified review
Poor instructions in inflammation test. States take blood sample but doesn't say hiw to use needle. Ended up broken and tested unusable.
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you for your review. I am very sorry to hear you experienced difficulty using the finger prick lancet and were unable to complete the testing. Please contact our team at info@allergytest.co with a photograph of your lancet and kit and our team will be more thna happy to provide a replacement. Donna Customer Service Manager
Sep 19, 2023
 Verified review

Poor information given

Details didn’t match to two other providers I had recently seen
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Answer by Allergy Test Ireland
Sep 25, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Sep 17, 2023
 Verified review
For the home kit, it lacks better and easier instructions on how to take the test and interpreting the results, there's no video or examples of how to do it. Even the help desk support wasn't able to help me with any questions regarding the same issues.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Sep 15, 2023
 Verified review
Make the results clearer
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Sep 15, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 29, 2023
 Verified review
Blood sampling difficult
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Aug 29, 2023
 Verified review
The customer care attention was horrible. It took me almost weeks to get my tracking information, then, once the package was here they sent a number. THey kept saying only someone had that information, gave me a really bad sensation of scam. I got the results and stopped eating what it said and my allergies did not change at all.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager