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Top positive review
Feb 8, 2024
Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
The outcome has been quite different from initial expectations.
I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever.
This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
Complete lack of communication I had to chase for updates within the month twice , the fact it’s a 200 euro kit and you don’t included pre pay labels ? In total approx 4 weeks for this service even though I paid the addition 7 bucks for express delivery , if it going to take this long why no it tell people.
Not a good experience
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Feb 25, 2024
Verified review
Two weeks and still no answer or login details. It's a scam
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Feb 28, 2024
Verified review
Long process still awaiting results
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Feb 20, 2024
Verified review
I never got my results
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Mar 8, 2024
Verified review
No test was supplied even after sending my invoice details on two separate occasions.
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Mar 3, 2024
Verified review
I never received my order despite having replied to your queries on two occasions
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Mar 11, 2024
Verified review
Stop telling lies to your customers
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Jan 24, 2024
Verified review
Very helpful customer service. Love a live chat option as most issues can be resolved within minutes.
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Feb 16, 2024
Verified review
Found my issue
Did test as was having medical issues I couldn't figure out, test helped me
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Feb 9, 2024
Verified review
Very happy with my test and the advice the team gave me.
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Jan 31, 2024
Verified review
Very easy to understand and very informative
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Feb 13, 2024
Verified review
Polite fast service wonderful to work with
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Feb 16, 2024
Verified review
Excellent service, quick clear results.
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Feb 16, 2024
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Feb 9, 2024
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Feb 9, 2024
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Jan 31, 2024
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Feb 15, 2024
Verified review
Still waiting
The test was delivered promptly however I'm still waiting on test results, despite the sample being posted almost 3 weeks ago. The track function on the website isn't working, neither is the app. I got through on the live chat once to be told that my sample hadn't been received and to give it another two weeks before contacting them again. This is despite sending the sample by registered post and getting postal confirmation that the sample had been received in Dublin. This was two weeks ago, there has been no communication from this company and the chat function is now no longer working. Very disappointing service.
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Feb 6, 2024
Verified review
Allergy test for dogs
I got an allergy test for my dog and the test only showed foods that dogs shouldn't eat anyway not things my dog is allergic to.
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