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Allergy Test Ireland
Reviews:

175 reviews in the last 12 months299 total reviews  

3.80
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.

Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Oct 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 30, 2023
 Verified review

Quick Results

The results were delivered in an efficient manner.
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 25, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 25, 2023
 Verified review
Pseudoscience, waste of money
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Lucie Customer Service
Oct 7, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Donna, Customer Service Manager
Oct 2, 2023
 Verified review
I didn’t receive my package
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you for your review. I am very sorry to hear that you have not yet received your test kit. Please rach out to our tea at info@allergytest.co who will be more than happy to look into this and resolve the issue for you, ensuring you receive your testing. Donna Customer Service Manager
Sep 27, 2023
 Verified review
Poor instructions in inflammation test. States take blood sample but doesn't say hiw to use needle. Ended up broken and tested unusable.
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you for your review. I am very sorry to hear you experienced difficulty using the finger prick lancet and were unable to complete the testing. Please contact our team at info@allergytest.co with a photograph of your lancet and kit and our team will be more thna happy to provide a replacement. Donna Customer Service Manager
Sep 19, 2023
 Verified review

Poor information given

Details didn’t match to two other providers I had recently seen
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Answer by Allergy Test Ireland
Sep 25, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Sep 17, 2023
 Verified review
For the home kit, it lacks better and easier instructions on how to take the test and interpreting the results, there's no video or examples of how to do it. Even the help desk support wasn't able to help me with any questions regarding the same issues.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Sep 15, 2023
 Verified review
Make the results clearer
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Sep 15, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 16, 2023
 Verified review
Very clear and it seems reliable as it highlighted also sensitivities which I know I already have for years.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
Report review
Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Aug 8, 2023
 Verified review
30+ days and no results, poor communication - ridiculously poor service
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jul 22, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 22, 2023
 Verified review
I am still awaiting a test to be sent back to me
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jul 13, 2023
 Verified review

3/10 caution recommended

How to start..... I got my results..eventually!! I was waiting nearly 7 weeks for my results which wouldn't have bothered me so much but for the utter incompetents of the 'get in touch' with us option!! To say it was poor would be an understatement!!! I was onto them for 3 weeks for an update and kept getting the same answer...'we have your sample,your results will be emailed to you in 3-5 days'... so frustrating and made me angry and stressed that it might be a scam!! This seriously needs to be addressed!!! If I was just told it would take the time it had I wouldn't have minded!! Such poor communication!! Would I recommend the service......yes,but with a heavy caution that you will be waiting a long time!!! I knew I had a few intolerances and the test confirmed it so for that I'm happy. It also brought some others to light. Overall the experience was OK... A 3/10 I'd say...
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We cannot locate any email correspondence from the email address used to leave this review. However, if you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Jul 9, 2023
 Verified review
We haven't received any report. It's like a cheating.
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Answer by Allergy Test Ireland
Jul 10, 2023
Thank you for your review. I can see from your order details that we have not yet received your test sample at our labs in order to test. You will receive an email when your sample is received at our lab. Don't hesitate to contact our friendly customer service team at info@allergytest.co if you have any questions or queries; our expert team will be more than happy to assist and advise. Donna Customer Service Manager
Jul 8, 2023
 Verified review
Shocking service! No communication and it took a month to get results only due to the fact I put in a complaint to PayPal for a refund of my money. Would never recommend this to anyone
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Answer by Allergy Test Ireland
Jul 10, 2023
Thank you for your review. I am very sorry to hear you are not completely satisfied with the service. I have looked into this for you and I can see your testing was completed and test results emailed 15th June, and the report was resent 3rd and 4th July. If you have any questions or queries, please do not hesitate to contact our team at info@allergytest.co and our friendly and expert team will be more than happy to help. Donna Customer Service Manager