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Allergy Test Ireland
Reviews:

174 reviews in the last 12 months299 total reviews  

3.79
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Jan 31, 2024
 Verified review
Very easy to understand and very informative
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Feb 13, 2024
 Verified review
Polite fast service wonderful to work with
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Feb 16, 2024
 Verified review
Excellent service, quick clear results.
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Feb 4, 2024
 Verified review
Quick and efficient
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Jan 17, 2024
 Verified review
great
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Feb 15, 2024
 Verified review
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Feb 9, 2024
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Feb 9, 2024
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Jan 31, 2024
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Feb 15, 2024
 Verified review

Still waiting

The test was delivered promptly however I'm still waiting on test results, despite the sample being posted almost 3 weeks ago. The track function on the website isn't working, neither is the app. I got through on the live chat once to be told that my sample hadn't been received and to give it another two weeks before contacting them again. This is despite sending the sample by registered post and getting postal confirmation that the sample had been received in Dublin. This was two weeks ago, there has been no communication from this company and the chat function is now no longer working. Very disappointing service.
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Feb 6, 2024
 Verified review

Allergy test for dogs

I got an allergy test for my dog and the test only showed foods that dogs shouldn't eat anyway not things my dog is allergic to.
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Jan 30, 2024
 Verified review
I did not receive my results
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Oct 19, 2023
 Verified review
So happy with the quick turnaround on my blood test. The sample arrived at the lab and I had the results a day and a half later! Really pleased. Showed my allergy results to my doctor and have been referred to the allergy clinic due to a shellfish allergy that has shown. The wait list for allergy testing with my doctor was supposed to be 2+ years but this allergy test allowed me to be referred right away. Would highly recommend it! Well worth the money!!
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Answer by Allergy Test Ireland
Oct 19, 2023
Hi Harry, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience and our blood allergy test has helped you to identify an allergy and get further testing with your doctor! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 1, 2023
 Verified review

Quick shipping quick results

I've been experiencing perimenopause symptoms for a while now and wanted a bit of confirmation before approaching my gp as she was sure to say I'm too young at 42. Quick, easy urine test confirmed that my FSH is low. It's nice to know I'm not going crazy and there is a reason for what I'm going through
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Jan 2, 2024
 Verified review

Wonderful service

Had an issue with my previous email, and got a very quick help and my report just in a few minutes ! I'm so glad I used this service, I suffer with belly issues already over 2 years and doctors can't help with that , finally I understand what's wrong with me and I feel relieved after seeing my results !!
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jul 2, 2023
 Verified review

Grand

Delivery took longer than it was meant to. They rang me to see how I was getting on with it the day I received it which would have been good if I’d even had a chance to look at it at that point! Details of what I had issues with were clear except for one thing which I had to Google
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Nov 22, 2023
 Verified review

Great experience

I am glad there is no hassle of waiting for kit for hair test. I completed online form and send the sample the same day. I received comprehensive report quick. Customer service is brilliant and they guided me about elimination diet and I started my healthy journey. Thank you.
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Answer by Allergy Test Ireland
Nov 23, 2023
Hi Kara, thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 25, 2023
 Verified review
it was actually my doctor that recommended this test because allergy waiting lists are so long, i was doubtful at first because i don't like to purchase on the web but i am very glad i did the test. results were quick and the reports very informative!!!
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Aug 30, 2023
 Verified review
Customer service response was quick, clear and very helpful. Although the website layout could be improved as you can’t physically search and some things are hidden down the bottom of the page, I have had a great experience all the same. Thank you.
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Answer by Allergy Test Ireland
Sep 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 2, 2023
 Verified review

Response in Seconds

I had lost my email with the instructions of what to do, queried it through facebook and was sorted within seconds. Very rapid response. Thank you. I haven't actually done the test yet but will later today.
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager