Allergy Test Ireland- Logo - reviews

Allergy Test Ireland
Reviews:

174 reviews in the last 12 months296 total reviews  

3.80
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.

Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Feb 26, 2024
 Verified review
I had to chase up my results from 30th Jan. Then I received a partial pdf result. Then I had to chase up my full set of results. Final full set of results not received until 20th Feb.
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Feb 6, 2024
 Verified review

Allergy test for dogs

I got an allergy test for my dog and the test only showed foods that dogs shouldn't eat anyway not things my dog is allergic to.
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Feb 25, 2024
 Verified review
Two weeks and still no answer or login details. It's a scam
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Feb 28, 2024
 Verified review
Long process still awaiting results
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Feb 20, 2024
 Verified review
I never got my results
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Mar 3, 2024
 Verified review
I never received my order despite having replied to your queries on two occasions
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Feb 4, 2024
 Verified review
Quick and efficient
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Jan 15, 2024
 Verified review
Keep trying to reset my account password and the system won't work. I don't know if I have had my results issued yet or what. Regardless I can't access them. It would be nice if they could acknowledge that your sample is received and they are testing it. I'm disappointed. The name of the website bearing the name of Ireland within lends credence to the idea that the testing would be taking place in Ireland. It's not until i took my sample that i saw the testing facility that the sample would be going to would be in the UK. I would I have faith in the irish post office and would happily send anything with the certainty that the item would reach its destination without delay and without issue. However, sending anything in the UK especially with the flimsy envelope provided is a different leap altogether. I probably wouldn't have bought this test had that information been provided up front as you go to buy the test. Just a small disclaimer and confusion like this could be avoided
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Jan 11, 2024
 Verified review
Never received a receipt or an email from them with any sort of directions no address to send samples to so no service paid and never contacted
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Jan 30, 2024
 Verified review
I did not receive my results
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Jul 2, 2023
 Verified review

Grand

Delivery took longer than it was meant to. They rang me to see how I was getting on with it the day I received it which would have been good if I’d even had a chance to look at it at that point! Details of what I had issues with were clear except for one thing which I had to Google
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 5, 2023
 Verified review
Customer service and support has been fantastic! Start to finish. Very reassuring and helpful. Really easy and simple no messing around and straight forward with plenty of detail.
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Answer by Allergy Test Ireland
Dec 11, 2023
Hi, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Usman, Customer Service Manager
Aug 16, 2023
 Verified review
Very clear and it seems reliable as it highlighted also sensitivities which I know I already have for years.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 30, 2023
 Verified review

Quick Results

The results were delivered in an efficient manner.
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Jan 2, 2024
 Verified review
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 6, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 6, 2023
Thank you so much for leaving a review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 25, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 7, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Donna, Customer Service Manager
Sep 15, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager