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Allergy Test Ireland
Reviews:

174 reviews in the last 12 months299 total reviews  

3.79
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Oct 24, 2023
 Verified review
The general test is ok in red pack. The green pack the instructions in the box could be improved. Not simple to follow at all or have a QR code for a link to a video you have online. The tests are expensive and to not get it right is such a waste of money
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. We are happy to guide you through the process. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Lucie Customer Service
Oct 25, 2023
 Verified review
it was actually my doctor that recommended this test because allergy waiting lists are so long, i was doubtful at first because i don't like to purchase on the web but i am very glad i did the test. results were quick and the reports very informative!!!
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Aug 30, 2023
 Verified review
Customer service response was quick, clear and very helpful. Although the website layout could be improved as you can’t physically search and some things are hidden down the bottom of the page, I have had a great experience all the same. Thank you.
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Answer by Allergy Test Ireland
Sep 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 2, 2023
 Verified review

Response in Seconds

I had lost my email with the instructions of what to do, queried it through facebook and was sorted within seconds. Very rapid response. Thank you. I haven't actually done the test yet but will later today.
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jan 5, 2024
 Verified review
found my digital form in my junk folder which was my fault i missed it sent my sample in and got my results back just 24 hours after they received the sample!! definitely recommend their service
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jul 30, 2023
 Verified review

I got very helpful service thank yoy

I got very prompt replies to my queries - almost immediate. And more importantly I got answers to the questions I asked without having to ramble on for hours about my individual case.
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Answer by Allergy Test Ireland
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 5, 2023
 Verified review
Customer service and support has been fantastic! Start to finish. Very reassuring and helpful. Really easy and simple no messing around and straight forward with plenty of detail.
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Answer by Allergy Test Ireland
Dec 11, 2023
Hi, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Usman, Customer Service Manager
Nov 12, 2023
 Verified review
I received the test the next day after ordering and it was quick and easy to do and when I had a question the customer service was very helpful. I would definitely recommend.
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Answer by Allergy Test Ireland
Nov 13, 2023
Thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐ We are very proud of our customer service team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 14, 2023
 Verified review
My sample got delayed in the mail but the team was really helpful and made sure I got my results quicker to make up for the mail delay. Great service!
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 19, 2023
 Verified review
I found the testing informative and helpful. Removing the foods they suggested from my diet helped my acne. I had no idea dairy was the cause!
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Dec 6, 2023
 Verified review
Lucie from customer support helped me throughout the process and greatly improved my experience. Thanks for the quick replies and solutions.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Aug 19, 2023
 Verified review
I just question some of the findings in my test. For example I had no reaction whatsoever to grass or pollen and I suffer from hay fever.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
Nov 8, 2023
 Verified review

Great customer service

Lucie Ferková From customer services was very helpful in providing tips as I struggled to complete my blood sample
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Answer by Allergy Test Ireland
Nov 11, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna Customer Service Manager
Nov 19, 2023
 Verified review

Easy and efficient

The test was easy to use and the instructions were well written. The results were emailed sooner than expected.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jan 2, 2024
 Verified review

Satisfaction

Kit arrived quickly, process was easy. Customer service is friendly and helpful. I am starting elimination diet
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Jul 27, 2023
 Verified review

Perfect

I spoke on the chat with Alex. No waiting time, immediate assistance, great service. Just awaiting my results.
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Answer by Allergy Test Ireland
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 16, 2023
 Verified review
Very clear and it seems reliable as it highlighted also sensitivities which I know I already have for years.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 25, 2023
 Verified review
Really quick results and the testing helped me with the digestive issues I have been having for over 5 years
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Nov 21, 2023
 Verified review
I needed help completing the paperwork for my tests and I was able to get the information I needed quickly.
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Nov 30, 2023
 Verified review
Great idea, one of the tests worked but unfortunately the second one didn't so I was none the wiser
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager