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Top positive review
Feb 8, 2024
Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
The outcome has been quite different from initial expectations.
I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever.
This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
Kit arrived quickly, process was easy. Customer service is friendly and helpful. I am starting elimination diet
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 24, 2024
Verified review
Very helpful customer service. Love a live chat option as most issues can be resolved within minutes.
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Jan 18, 2024
Verified review
Very quick results. Would've liked a prepaid postage envelope to send back blood sample.
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 17, 2024
Verified review
Quick and easy testing
Quick and easy testing, really impressed
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 3, 2024
Verified review
Great service very helpful
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 8, 2024
Verified review
Fantastic!!!
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 17, 2024
Verified review
great
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 9, 2024
Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 8, 2024
Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 5, 2024
Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 1, 2024
Verified review
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 19, 2023
Verified review
So happy with the quick turnaround on my blood test. The sample arrived at the lab and I had the results a day and a half later! Really pleased. Showed my allergy results to my doctor and have been referred to the allergy clinic due to a shellfish allergy that has shown. The wait list for allergy testing with my doctor was supposed to be 2+ years but this allergy test allowed me to be referred right away. Would highly recommend it! Well worth the money!!
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Answer by Allergy Test Ireland
Oct 19, 2023
Hi Harry, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience and our blood allergy test has helped you to identify an allergy and get further testing with your doctor!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 1, 2023
Verified review
Quick shipping quick results
I've been experiencing perimenopause symptoms for a while now and wanted a bit of confirmation before approaching my gp as she was sure to say I'm too young at 42. Quick, easy urine test confirmed that my FSH is low. It's nice to know I'm not going crazy and there is a reason for what I'm going through
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Lucie
Customer Service
Nov 22, 2023
Verified review
Great experience
I am glad there is no hassle of waiting for kit for hair test. I completed online form and send the sample the same day. I received comprehensive report quick. Customer service is brilliant and they guided me about elimination diet and I started my healthy journey. Thank you.
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Answer by Allergy Test Ireland
Nov 23, 2023
Hi Kara, thank you for your 5-star review! ⭐️⭐️⭐️⭐️⭐️
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 25, 2023
Verified review
it was actually my doctor that recommended this test because allergy waiting lists are so long, i was doubtful at first because i don't like to purchase on the web but i am very glad i did the test. results were quick and the reports very informative!!!
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Lucie
Customer Service
Aug 30, 2023
Verified review
Customer service response was quick, clear and very helpful. Although the website layout could be improved as you can’t physically search and some things are hidden down the bottom of the page, I have had a great experience all the same. Thank you.
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Answer by Allergy Test Ireland
Sep 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 2, 2023
Verified review
Response in Seconds
I had lost my email with the instructions of what to do, queried it through facebook and was sorted within seconds. Very rapid response. Thank you.
I haven't actually done the test yet but will later today.
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Jul 30, 2023
Verified review
I got very helpful service thank yoy
I got very prompt replies to my queries - almost immediate. And more importantly I got answers to the questions I asked without having to ramble on for hours about my individual case.
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Answer by Allergy Test Ireland
Aug 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 12, 2023
Verified review
I received the test the next day after ordering and it was quick and easy to do and when I had a question the customer service was very helpful. I would definitely recommend.
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Answer by Allergy Test Ireland
Nov 13, 2023
Thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐
We are very proud of our customer service team, so we will pass this on to the team straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
If you have any questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
May 12, 2023
Verified review
Great service and customer service 24/7
Great customer service 24/7, i was missing 1 out of 4 results and they sent it to me while on chat instantly. Very happy customer, recommending the test everywhere i go.
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Answer by Allergy Test Ireland
May 12, 2023
Thank you so much for reaching out and giving us five stars, Maria! ⭐️⭐️⭐️⭐️⭐️
We are very proud of our LiveChat team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with!
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
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