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Top positive review
Feb 8, 2024
Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
The outcome has been quite different from initial expectations.
I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever.
This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
I think it should be more obvious on the website that even though you order the test on a .ie website, that the same and testing is actually done in the UK.
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review.
We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Donna,
Customer Service Manager
Jan 5, 2024
Verified review
found my digital form in my junk folder which was my fault i missed it
sent my sample in and got my results back just 24 hours after they received the sample!! definitely recommend their service
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 24, 2024
Verified review
Very helpful customer service. Love a live chat option as most issues can be resolved within minutes.
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Jan 18, 2024
Verified review
Very quick results. Would've liked a prepaid postage envelope to send back blood sample.
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 31, 2024
Verified review
Very easy to understand and very informative
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Jan 17, 2024
Verified review
Quick and easy testing
Quick and easy testing, really impressed
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 8, 2024
Verified review
Fantastic!!!
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Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 17, 2024
Verified review
great
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 31, 2024
Verified review
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Jan 9, 2024
Verified review
Report review
Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 8, 2024
Verified review
Report review
Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Jan 5, 2024
Verified review
Report review
Answer by Allergy Test Ireland
Jan 12, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Oct 19, 2023
Verified review
So happy with the quick turnaround on my blood test. The sample arrived at the lab and I had the results a day and a half later! Really pleased. Showed my allergy results to my doctor and have been referred to the allergy clinic due to a shellfish allergy that has shown. The wait list for allergy testing with my doctor was supposed to be 2+ years but this allergy test allowed me to be referred right away. Would highly recommend it! Well worth the money!!
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Answer by Allergy Test Ireland
Oct 19, 2023
Hi Harry, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience and our blood allergy test has helped you to identify an allergy and get further testing with your doctor!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Donna,
Customer Service Manager
Nov 1, 2023
Verified review
Quick shipping quick results
I've been experiencing perimenopause symptoms for a while now and wanted a bit of confirmation before approaching my gp as she was sure to say I'm too young at 42. Quick, easy urine test confirmed that my FSH is low. It's nice to know I'm not going crazy and there is a reason for what I'm going through
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to info@allergytest.co
Thanks again for the great review!
Lucie
Customer Service
Aug 29, 2023
Verified review
The customer care attention was horrible. It took me almost weeks to get my tracking information, then, once the package was here they sent a number. THey kept saying only someone had that information, gave me a really bad sensation of scam.
I got the results and stopped eating what it said and my allergies did not change at all.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
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