Allergy Test Ireland- Logo - reviews

Allergy Test Ireland
Reviews:

172 reviews in the last 12 months299 total reviews  

3.80
Good

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Top positive review

Feb 8, 2024
 Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.

Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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Jul 14, 2023
 Verified review
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 6, 2023
 Verified review

Finally got my results.

Finally got my results after over a month. I would not recommend Allergy Test "Ireland".
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Answer by Allergy Test Ireland
Jul 12, 2023
Hi David, thank you for your review. I can see your previous review edit from 6th July stated you did not receive the product. Once the tracking was supplied to Trusted Shops on 10th July to confirm your test kit was delivered successfully on 2nd June, you updated your review less than 2 days later to state you have not yet received your test results. Our team has resent your test results to you again this morning. If you have any further queries, please do not hesitate to contact our team at info@allergytest.co and our expert and friendly team will be more than happy to assist. Donna Customer Service Manager
Jul 2, 2023
 Verified review

Grand

Delivery took longer than it was meant to. They rang me to see how I was getting on with it the day I received it which would have been good if I’d even had a chance to look at it at that point! Details of what I had issues with were clear except for one thing which I had to Google
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jul 2, 2023
 Verified review

Response in Seconds

I had lost my email with the instructions of what to do, queried it through facebook and was sorted within seconds. Very rapid response. Thank you. I haven't actually done the test yet but will later today.
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Answer by Allergy Test Ireland
Jul 20, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 17, 2023
 Verified review
Fast shipping, great service.
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Answer by Allergy Test Ireland
Jun 28, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Jun 13, 2023
 Verified review
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Answer by Allergy Test Ireland
Jun 15, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 30, 2023
 Verified review

Excellent Communication

I sent a message this morning about the status of my order and was immediately engaged with
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Answer by Allergy Test Ireland
Jun 5, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@sensitivitycheck.com Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
Great customer service
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Answer by Allergy Test Ireland
May 24, 2023
Thank you so much for reaching out and giving us five stars, Emma! ⭐️⭐️⭐️⭐️⭐️ We are very proud of our customer service team, so we will pass this on to the team straight away. When your results are so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 23, 2023
 Verified review
fast and informative results
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Answer by Allergy Test Ireland
May 24, 2023
Hi Alana, thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We are very happy that you found the testing quick and informative! We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
May 18, 2023
 Verified review

Results faster than promised

I received my results faster than they said it would take
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Answer by Allergy Test Ireland
May 19, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager