sportano.gr
Reviews:

95 reviews in the last 12 months96 total reviews  

4.58
Excellent
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Top positive review

May 1, 2023
 Verified review
They have competitive prices and some good offers. I had ordered a sup board which was eventually delivered after 5 days. The product was in great shape and after having used it twice, I have not noticed any problem. What I really do like is the site's immediate correspondence. Even when the call center is not working, the customer service replies to any matter via email at once. From my transactional experience with the site I cannot think of any improvement needed at the moment.

Top negative review

Dec 27, 2023
 Verified review
Their courier company doesn't deliver the packages. I paid on October 23rd, they haven't paid the refund even through they received it back quickly, it's December 27th.
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Reviews for sportano.gr

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Feb 19, 2024
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Answer by sportano.gr
Feb 28, 2024
Θα σας ήμασταν ευγνώμονες αν μπορούσατε να προσδιορίσετε τον λόγο της χαμηλής βαθμολογίας και να μας τον στείλετε μέσω e-mail.
Jan 22, 2024
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I HAVE NOT RECEIVED MY ORDER YET
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Answer by sportano.gr
Jan 25, 2024
Σύμφωνα με την ιστοσελίδα της dpd, η παραγγελία σας παραδόθηκε στις 22/01/2024 στις 11:33 π.μ. Εάν υπήρξε οποιοδήποτε πρόβλημα με την παράδοση, θα χαρούμε πολύ να σας βοηθήσουμε μέσω της ηλεκτρονικής μας διεύθυνσης contact@sportano.gr. Λυπούμαστε πολύ για την όποια αναστάτωση.
Jan 19, 2024
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Answer by sportano.gr
Jan 22, 2024
Θα θέλαμε να σας παρακαλέσουμε να μας δώσετε περισσότερες λεπτομέρειες σχετικά με τη χαμηλή βαθμολογία. Αυτό θα μας βοηθήσει να κατανοήσουμε καλύτερα τις ανησυχίες σας και να προσφέρουμε βελτιωμένες υπηρεσίες στο μέλλον.
Dec 27, 2023
 Verified review

Never delivered No refund

Their courier company doesn't deliver the packages. I paid on October 23rd, they haven't paid the refund even through they received it back quickly, it's December 27th.
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Aug 7, 2023
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The product i buy ihave no safety tape and have missing equipment.so dont working. They dont answer to my calls
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Answer by sportano.gr
Aug 8, 2023
We sincerely apologise for the situation that has occurred. Please email contact@sportano.gr and we will ensure every effort is made to resolve your issue.
Nov 16, 2023
 Verified review

Improve your telephone center

You have to improve your telephone center , nobody never answer the calls
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Answer by sportano.gr
Nov 20, 2023
Σας ευχαριστούμε για το σχόλιό σας. Σας ενημερώνουμε ότι η εξυπηρέτηση πελατών είναι διαθέσιμη μόνο μέσω ηλεκτρονικού ταχυδρομείου.
Jun 27, 2023
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Returns are not free and the process is vague.
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Nov 12, 2023
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The order still did not arrive
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Answer by sportano.gr
Nov 15, 2023
Λυπούμαστε πολύ για την κατάσταση που προέκυψε. Θα επικοινωνήσουμε μαζί σας με γραπτό μήνυμα για διευκρίνιση του θέματος.
Aug 10, 2023
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Answer by sportano.gr
Aug 22, 2023
Παρακαλούμε να μας δώσετε λεπτομέρειες σχετικά με τη χαμηλή βαθμολόγηση, ώστε να μπορέσουμε να βελτιώσουμε τις πρακτικές μας.