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Top positive review
Apr 13, 2024
Verified review
Pohvalno lep občutek komuniciranja, po pogovoru z osebo odkrita komunikacija Študentska Trgovina.si Za prvi spletni stik lep občutek sodelovanja.Hvala za pozornost...Lep pozdrav še naprej veliko uspeha z strankami...
The delivered trousers vary from the ones in the picture - material and style. They are ok, but if I wanted to buy those trousers, I would have ordered them. I will still keep and wear them - it's not worth the trouble to send them back.
The delivered trousers vary from the ones in the picture - material and style. They are ok, but if I wanted to buy those trousers, I would have ordered them. I will still keep and wear them - it's not worth the trouble to send them back.
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Answer by studentska-trgovina.si
Mar 26, 2024
Dober dan, hvala za vašo oceno.
Žal nam je, da vaš nakup v naši trgovini ni izpolnil vaših pričakovanj.
Prosimo, kontaktirajte nas na e-mail, da preverimo vašo težavo.
Lep pozdrav,
Študentska trgovina
Pozdravljeni,
hvala za vašo oceno. Veseli bomo tudi vaše povratne informacije kaj ni bilo vredu, tako da lahko najdemo ustrezno rešitev.
Lep pozdrav,
Študentska trgovina
Nov 14, 2023
Verified review
I sent back a pair of shoes asking for a smaller size. I filled out the requiered form, but after 3 weeks I still havent got the paid for shoes.
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Answer by studentska-trgovina.si
Nov 29, 2023
Pozdravljeni,
hvala za vašo oceno. Zaradi poslovanja na več kot 15 evropskih trgih prosimo nase stranke, če lahko ob izpolnitvi spletnega obrazca predložijo tudi dokazilo o vrnjenem paketu skupaj s sledilno številko, saj na ta način lahko skrajšamo postopek za zamenjavo ali vračilo kupnine.
Na žalost med e-maili nismo našli vašega potrdila, v skladišču pa med množico paketov še niso prišli do vašega. Ker ste omenili da potrdila nimate žal postopka ne moremo pohitriti. Ko bodo v skladišču prišli do vašega paketa vas bomo o tem obvestili in poslali vam bomo menjavo.
Hvala za razumevanje.
Lep pozdrav,
Študentska trgovina.
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