campoluzenoteca.com/en/
Reviews:

24 reviews in the last 12 months70 total reviews  

3.13
Fair

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Top positive review

Sep 12, 2023
 Verified review
Everything campoluz had to do with my order was handled excellently - the right products, good packing, etc. However, I wish they would offer another delivery option than TNT/FedEx as the delivery/shipping experience was absolutely horrible.

Top negative review

Sep 29, 2023
 Verified review
Los productos bien, y el envío también. La gestión regular. Tuve un problema, compré un producto que ponía en la web que tenía 12u cada caja. Y esperé, y esperé, 2 semanas aprox. para que saliera de fábrica, me ponía constantemente en proceso. Después de 2 semanas (sin que nadie se pusiera en contacto conmigo) llamé a fábrica me dijeron que lo mirarían y que me llamaría alguien al día siguiente (no fue así). Y esperé, y esperaré una semana mas (y 3 llamadas mías) y me dijeron que había un error con lo que listaron en la web, unos días después y por fin me arreglaron el problema. Resulta que listaron en la web un producto con las cantidades que no tocaba y les dio error mi pedido durante semanas (3 semanas).
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Reviews for campoluzenoteca.com/en/

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Dec 8, 2023
 Verified review

unsuitable packing

The wine was badly packed: four out of six bottles broken in one box, in the other one two bottles missing. Contacted them with pictures but no reply. Their eco box is not suitable for transportation.
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Dec 14, 2023
 Verified review
I get the wrong wine, it was cheaper and I want back the difference bur I don‘ t get an andere.
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Jun 19, 2023
 Verified review

late delivery and non responding

Very late delivery and no response to request to information
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