Review summary
Customers widely praise the effectiveness and quality of the products, frequently noting positive health improvements. Fast delivery is consistently appreciated. Helpful and accessible product information is also valued by many customers. Some customers experienced delivery delays or missing items. While some found support helpful, others expressed frustration with a lack of response to queries or issues. Additionally, there are concerns about language barriers and the lack of localized content in product information.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewssilicium.com/en
(4)
(0)
(1)
(4)
(46)
Verified
Excellent product and very fast delivery
Reply from silicium.com/en
Thank you for your kind review!
We’re glad you’re happy with the product and the fast delivery.
Verified
Verified
Verified
Verified
Verified
Verified
Excellent product, reasonably priced and very fast delivery
Reply from silicium.com/en
Thank you for your great feedback!
We’re happy to hear you're satisfied with the product, price, and fast delivery.
Verified
Verified
Verified
The order came to missing 2 bottles
My recent order arrived missing two bottles, and despite multiple attempts to reach you, I have received no response. I was genuinely excited to be part of this product and even recommended it to my friends and family, but this experience has left me with serious doubts. There has been no reply to my emails, no assurance, and no indication that anyone is addressing this issue.
Reply from silicium.com/en
We sincerely apologize for the delayed response, as our offices were closed for the Christmas holidays. Your claim is now being handled, and we will take all necessary steps to resolve it promptly. Thank you for your understanding.
Verified
Excellent service!
Amazing product!
Consistently wonderful service!
Thank you!
❤️🙏
Reply from silicium.com/en
Thank you so much for your kind words and enthusiasm!
We’re thrilled to know that both our product and service continue to meet your expectations. Your support means the world to us
Kind regards,
Verified
🥰🥰🥰🥰🥰
Reply from silicium.com/en
Thank you!
We truly appreciate your support!
Verified
Quick delivery , my body feels much better. Currently waiting on another delivery but this one is taking longer than the first one
Reply from silicium.com/en
Thank you so much for your feedback! We’re thrilled to hear that you felt a real improvement, your well-being is our greatest reward.
Regarding your current order, we're sorry it's taking longer than expected. Delivery times can vary due to factors like carrier delays or seasonal volume, but we're keeping an eye on it and doing our best to ensure it reaches you soon.
Verified
Verified
de tip ontvangen van een therapeut
ben er goed mee
Reply from silicium.com/en
Bedankt voor uw reactie! We zijn blij te horen dat het product goed voor u werkt.
Met vriendelijke groet,
Verified
Wie immer schnelle Lieferung und gleichbleibende Qualität.
Reply from silicium.com/en
Vielen Dank für Ihre positive Rückmeldung!
Es freut uns sehr, dass Sie mit der schnellen Lieferung und der konstanten Qualität zufrieden sind.
Ihre Treue bedeutet uns viel, und wir setzen alles daran, diesen Standard weiterhin für Sie zu gewährleisten
Verified
Verified
Verified
I haven't received anything. I am trying to contact Silicium Laboratories since a week, but no response. I've contacted the carrier, but no response either. My order was €172, hopefully I will get my money back!
Reply from silicium.com/en
Hello,
Thank you again for your message.
We’re very sorry to hear about the situation and we understand your frustration. Please note that we have already replied to your email and we have actively followed up on your case.
We would like to inform you that, according to the tracking information, your parcel was successfully delivered on December 19th. If you did not receive it personally, we recommend checking with your household, neighbors, or building management, as it might have been received on your behalf.
Should you still have any doubts or if the parcel is missing, please don’t hesitate to contact us by phone at +34 877 449 948 (from 9:00 to 17:00 CET) or via email at info@siliciumg5.com
— we are here to assist you.
Thank you for your trust and patience.
Kind regards,
Silicium Laboratoires Customer Service
Verified